Closed captioning not available

Discussions around the Gospel Library application for Windows for Desktop and Mobile
rggoodie
New Member
Posts: 13
Joined: Tue Sep 07, 2010 11:26 am
Location: Troy, OH, USA

Closed captioning not available

Postby rggoodie » Tue Feb 19, 2019 4:15 pm

The videos for the Come follow me Sunday school curriculum do not download with closed captioning on Windows computers.
It is available on YouTube or if you use a Mac (not iPad)
We have deaf members in our ward an need a fix.
YouTube and macs are not available in Meeting houses.
It has been suggested we use a VPN, but this is only a work around to bypass church rules -not an option.
Any ideas?
I have spoken with Sunday school department and they were not aware of the problem but now say they will investigate a fix.

russellhltn
Community Administrator
Posts: 26627
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Closed captioning not available

Postby russellhltn » Tue Feb 19, 2019 4:30 pm

How is it being viewed on a Mac?

My understanding is that there is no set standard for CC in digital videos. (Unlike analog video) If it's being played in a supplied player, then the player supports the separate CC file that is supplied with the video.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

ToManyLetters
Senior Member
Posts: 531
Joined: Sun Mar 31, 2013 12:16 pm

Re: Closed captioning not available

Postby ToManyLetters » Thu Feb 21, 2019 8:37 am

WebVTT is what you're after, most likely. https://en.wikipedia.org/wiki/WebVTT

While it's still in its draft stage, it's already got pretty decent support. YouTube itself supports it.
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10


Return to “Gospel Library for Windows”

Who is online

Users browsing this forum: No registered users and 1 guest