Web Indexing Error

Issues related to FamilySearch Indexing
AlexanderBowyer
New Member
Posts: 1
Joined: Mon Oct 22, 2018 12:19 am

Web Indexing Error

Postby AlexanderBowyer » Thu Jan 03, 2019 12:13 am

Hello All,

Could anyone provide me with some guidance, I'm currently trying to start Indexing on a Mac, I'm using Safari, however I've tried Chrome and Firefox and I keep getting the following error (see attached image).

I've brought this up directly with FamilySearch Support however this is still happening.

Thanks for your help!
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LilliaLCH
New Member
Posts: 1
Joined: Sun Aug 16, 2020 2:41 pm

Re: Web Indexing Error

Postby LilliaLCH » Sun Aug 16, 2020 2:41 pm

Im having the same problem. How did you resolve it?

davesudweeks
Senior Member
Posts: 2019
Joined: Sun May 09, 2010 8:16 pm
Location: Oklahoma, USA

Re: Web Indexing Error

Postby davesudweeks » Sun Aug 16, 2020 8:06 pm

LilliaLCH wrote:Im having the same problem. How did you resolve it?

This might be caused by server problems. Sunday is a very busy day for the church servers. I have seen problems with MemberTools, Gospel Library, FamilySearch, and the main church site that can all be traced to server problems or overload. About the only thing we can do is be patient. Go do something else for a little while and then try again.


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