john84601 wrote:I have 5 PCs in one of the FHCs in our stake. Other than the previous STS, who would know how many of those are "church supplied" and how many are "donated'?
All "official" ones should typically have a Church/FamilySearch asset tag sticker on them somewhere that identifies it as an FHC machine. If a computer doesn't have one of those stickers, my guess would be that it's donated.
john84601 wrote:Who determines (or how is it determined) how many church supplied PCs a FHC should get?
The FamilySearch folks want both the director's monthly reports and the automated computer reports to be updated/working before they'll process a hardware order, so presumably they have a formula based on those.
john84601 wrote:Is there a process to request more?
Using the Hardware / Software order form - see page 28 of the digital FHC Operations Guide: https://www.churchofjesuschrist.org/bc/content/ldsorg/callings/temple-and-family-history/family-history-center-director/ops-guides/PD10048360_000-FHC-Operations-USCANWEB.PDF
And there's pretty much two ways you can go with it - you can bug them to do the regular replacement cycle (that they pay for), after which they'll expect you to recycle all the old machines, or you can request additional computers (beyond what they give you with their formula) and attach a check with funds donated specifically for that purpose.
john84601 wrote:Where can I find the "Family History Computer Hardware and Software Order Form"?
john84601 wrote:Is the replacement cycle still 3 years?
I've always heard that it's 5 years... But I could be wrong. And even so I think that's just a minimum cycle time, not a precise time frame, especially when they run out of computer budget relatively early in the year like they told us on some requests last year.