FamilySeacrh, not searching

Issues related to the use and operation of Family History Centers
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Joined: Sun Mar 30, 2014 5:53 am

FamilySeacrh, not searching

Postby Martincox » Sun Mar 30, 2014 6:07 am

Hi there (1st post so almost certainly in the wrong place)

it seems that over the last couple of weeks all the pc's in the FHC have decided stop being able to use
if we enter anything into the search section we get:
We can't seem to find this page
You have encountered a broken link or a page that does not exist. We have been notified and it should be corrected shortly. No further action is required on your part.

and that's it, every computer, whether you are logged in to an LDS account or not.
any ideas on where its going wrong?



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Posts: 5
Joined: Mon Dec 06, 2010 10:40 am
Location: Salt Lake City, UT, USA

Re: FamilySeacrh, not searching

Postby BroderickC » Wed Apr 02, 2014 6:51 am

Please contact FamilySearch at 866-406-1830 while you are at the center. This will enable us to remotely connect to one or more of the PCs and troubleshoot the issue.
Clint Broderick
FHC Operations Manager

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