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Blocked images

Posted: Mon Oct 15, 2018 5:03 pm
by larissacasari
Hi!
I' m having some problems with the FHC computers. There are some blocked images, with a key icon. When we try to access, a message appear: " To view the images, you must choose one of the following options: Access the website at a family history center ou Access the site in a FamilySearch affiliated library."
We've already installed Tivoli, used the FHC Tool (we run the file portal), but nothing changed.

Can someone help me?

Re: Blocked images

Posted: Mon Oct 15, 2018 7:11 pm
by russellhltn
You may have to contact Family History support.

Re: Blocked images

Posted: Tue Oct 16, 2018 1:55 pm
by sbradshaw
Are you connected to the regular meetinghouse internet, or the family history center internet? I think they have different firewalls / configurations.

Re: Blocked images

Posted: Wed Mar 27, 2019 5:02 pm
by parentewm
Existe outro meio de ver essas imagens sem o Firewall? O firewall da Capela quebrou.