Microsoft License Expiring

Issues related to the use and operation of Family History Centers
bbuelo
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Joined: Mon Sep 05, 2016 5:54 pm

Microsoft License Expiring

Postby bbuelo » Sun Jun 02, 2019 4:59 am

What do we do about an expiring Microsoft license on our Family History Center computer? How do we get a new license code?

russellhltn
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Re: Microsoft License Expiring

Postby russellhltn » Sun Jun 02, 2019 10:30 am

License for what? I've never heard of a OS license expiring.

I think this is for something else, (like Office), or it's some kind of scam.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

nmecantwin73
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Location: Utah

Re: Microsoft License Expiring

Postby nmecantwin73 » Mon Jun 03, 2019 8:54 am

bbuelo wrote:What do we do about an expiring Microsoft license on our Family History Center computer? How do we get a new license code?

It would be best to contact FamilySearch support for help = https://www.familysearch.org/ask/help

Frb.Henrik
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Re: Microsoft License Expiring

Postby Frb.Henrik » Tue Jul 30, 2019 1:37 am

win10upd.png
win10upd.png (113.6 KiB) Viewed 207 times


Well, we have started to get a message as in the picture..
If this means that more money are to be paid, like once-a-year, I do not know: do we install that new "update" or not? please reply :)

Henrik Hansen, Copenhagen, Denmark, FHC

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Mikerowaved
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Re: Microsoft License Expiring

Postby Mikerowaved » Tue Jul 30, 2019 1:59 am

No additional money is required. These updates are needed for Windows 10 to keep up to date with the latest bug fixes and security patches. They are massive and can take hours to install on slower PC's. Be patient and let them fly.
So we can better help you, please edit your Profile to include your general location.

Frb.Henrik
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Re: Microsoft License Expiring

Postby Frb.Henrik » Tue Jul 30, 2019 6:53 am

Thanks a lot for explanation :)


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