New FHC Computer Setup Instructions

Issues related to the use and operation of Family History Centers
brian.bealer
New Member
Posts: 3
Joined: Mon Jan 04, 2021 5:08 pm

New FHC Computer Setup Instructions

Postby brian.bealer » Mon Jan 04, 2021 5:23 pm

I recently received 3 new computers for the FHC. I am looking for instructions on how to set these up, but I'm not having any luck finding any. I've tried searching these forums and the main churchofjesuschrist.org website.

This page looked like it might be helpful, but all the links are dead

https://www.churchofjesuschrist.org/cal ... y?lang=eng

Can anyone point me to where the instructions are for setting up these new computers in the FHC?

Thanks,
Brian

russellhltn
Community Administrator
Posts: 30283
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: New FHC Computer Setup Instructions

Postby russellhltn » Mon Jan 04, 2021 5:35 pm

It's quite possible they're pre-imaged. The last time I got new computers (years ago) there was a slip of paper in there giving the passwords to log on.

If that's the case, just plug in and power up. At some point, it will probably ask you for the FHC's name and unit number.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

brian.bealer
New Member
Posts: 3
Joined: Mon Jan 04, 2021 5:08 pm

Re: New FHC Computer Setup Instructions

Postby brian.bealer » Mon Jan 04, 2021 6:13 pm

Thanks, I'll give it a go.

brian.bealer
New Member
Posts: 3
Joined: Mon Jan 04, 2021 5:08 pm

Re: New FHC Computer Setup Instructions

Postby brian.bealer » Tue Jan 05, 2021 6:03 pm

Just wanted to follow up. Setup was very straight forward. Plugged in power, keyboard, mouse, network and turned on. It automatically went through the setup process. Only issue we has was the email address associated with our FHC. The email needed to end in ldsmail.net not familyhistorymail.org. A call to FHC support helped us figure that out.

jsfriedman
New Member
Posts: 19
Joined: Thu Jan 03, 2008 4:51 pm
Location: Seal Beach, California, USA

Re: New FHC Computer Setup Instructions

Postby jsfriedman » Wed Jan 27, 2021 2:16 pm

I just changed ldsmail.org to familyhistorymail.com and it worked.


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