Telephone Service Request: New Voice/Fax Line - DRAFT

[pete_arnett-p40]

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[font=arial][size=84][font=Times New Roman][font=comic sans ms][color=#000000]Please advise of any additional items or steps that may need to be added before the Wiki is updated, "[/font][/color][/font]Stake & ward telephone service"
https://tech.lds.org/wiki/index.php/Stake_%26_ward_telephone_service

Thanks to everyone for their postings
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Telephone Service Request: New Voice/Fax Line
To request a new voice/fax line installation please complete as much as possible of the following:

A) Description of service being requested: (add additional lines as needed)
_________________________________________________________
_________________________________________________________
_________________________________________________________

B) LDS Unit, Stake and Submitter and Local Contact Information:
1) Stake Number: ___________
2) Stake Name: ____________________
3) Unit Number: ___________
4) Unit Name: ____________________
Is this a new unit (Yes/No) ___
5) Meetinghouse or Stake Facilities person: ______________
Day time or mobile telephone number:__________
[/SIZE][/font][/font][/color] E-mail Address:
[font=arial] 6) Requester Name: ______________
Day time or mobile telephone number:__________
E-mail Address:
7) Submitted by: ______________
Day time or mobile telephone number:__________
E-mail Address:

C) LDS Meetinghouse or Building Information:
1) BLDG Address: ____________________
City, State Postal Code: ____________________
Is this a new location (Yes/No) __
2) Property Number: __________________
3) Room Number(s): ____________________
4) Is this request for the same telephone number to be installed at multi locations, (Yes/No)? ___
[/font][INDENT]If "Yes", then contact your local LDS Facilities Management Group and ask if they or the telephone installer will be installing the privacy exclusion adapter (allows for only one person (handset) to be active at a time) and make a notation in the Remarks section below
[/INDENT][font=arial]5) Is there an existing telephone cabling with a RJ-11 modular socket (Yes/No) ___
[INDENT]If "No", then contact your local LDS Facilities Management Group and ask if they or the telephone installer will be doing the new telephone cable installation and please make a notation in the Remarks section below
[/INDENT]6) Is there an unused telephone RJ-11 modular socket available (Yes/No) ___[INDENT]If "No", then contact your local LDS Facilities Management Group and ask if they or the telephone installer will be installing the RJ-11 modular socket and please make a notation in the Remarks section below[/INDENT]7) Room layout or diagram is attached (Yes/No) ___

D) LDS Type of service: [/font]
[font=comic sans ms]1) Service other than Plain Old Telephone Service (POTS) (Yes/No) __[INDENT]If "Yes", then please explain in the Remarks section below
[/INDENT]2) Is a special calling services areas required ? (Yes/No) __,
[/font][INDENT]If "Yes", then please explain in the Remarks section below
[/INDENT][font=comic sans ms]3) Restricted services for foyer or hallway telephone(s): (Yes/No) __[/font]E) Installation, Preferred Date, Day, and Time:
[font=arial]1) Date Service is required (DDMMMYear): ____________________
2) Date of requested installation (DDMMMYear): ____________________
3) Day of the week for installation (Mon, Tues, Wed, Thur, or Fri): ____
4) Time of day for installation (select one): [/font][INDENT][font=arial]9:00 a.m. to noon ____[color=#000000][font=Times New Roman][font=comic sans ms]
1:00 p.m. to 4:00 p.m ____[/font]
[/font][/font][/color][/INDENT]F) Submission and Approval:
[font=arial] 1) E-mail the request and any attachments to the Stake President for approval
2) Upon approval, the Stake President will forward the e-mail and attachment(s) to ldsphones@xilec.com and provide copies (CC) to the requester, the Stake Financial Clerk and the local LDS Facilities Management Group (FM)

G) Remarks: (add additional lines as needed)
_________________________________________________________
_________________________________________________________
_________________________________________________________

H) Notes:
1) Stake presidents in the United States and Canada Areas may authorize and fund, out of local unit budgets, unit's telephone service
2) Stakes will have their telephone bills paid directly by Church Administration and the expense will show on their monthly Church Unit Banking Services (CUBS) statement
3) Stakes outside of the United States and Canada should contact their Area Office
4) New Voice/fax Line orders do not include telephone instruments and are only for single line Plain Old Telephone Service (POTS)
5) Please notify your local LDS Facilities Management Group (FM) before submitting this request
6) Foyer or hallway telephone(s) should be restricted to local calls
7) Support Contacts: Orders are managed by Xilec Telecommunications Inc, Customer Service: 1-800-779-4532


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[B]Telephone Service Request: Voice/Fax Line DISCONNECT: [/B] pending

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[B]Telephone Service Request: [/B][B]Voice/Fax Line [/B]MOVE: pending

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[B]Telephone Service Request: [/B][B][B]Voice/Fax Line [/B][/B]OTHER: pending

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[aebrown]

[font=arial][color=#000000][font=Times New Roman][font=comic sans ms][color=#000000][font=arial][size=84][font=Times New Roman][font=comic sans ms][color=#000000]Please advise of any additional items or steps that may need to be added before the Wiki is updated, "[/font][/color][/font]Stake & ward telephone service"
https://tech.lds.org/wiki/index.php/Stake_%26_ward_telephone_service[/font][/font][/color][/SIZE][/font][/font][/color]

Before I could possibly respond to any of these details, I would need to understand what the purpose of this form is. It seems to me that a community effort to create such a form is misplaced. Rather, whoever really needs the information should be specifying what is needed.

In my area, all such requests go through the FM group, and they need only a tiny fraction of the information you are suggesting. The proposed form suggests that the information will go to Xilec; if so, then shouldn't Xilec be creating the form?

[lajackson]

[font=arial][color=#000000][font=Times New Roman][font=Times New Roman][font=arial][size=84][color=#000000][font=Times New Roman][font=comic sans ms][color=#000000]Please advise of any additional items or steps that may need to be added . . .[/font][/color][/font][/font][/SIZE][/font][/color][/font][/font][/color]

You have provided a very interesting form that is not used by our FM group. And the provider you mention does not furnish service in our corner of the vineyard.

And that is our challenge. For many of our buildings, there is only one provider, and the Church does not have a contract with them.

Fortunately for us, our challenge was taken care of last March.

[pete_arnett-p40]

[font=arial] Xilec Telecommunications Inc, is a management company that is used by headquarters and is not a local telephone provider
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[pete_arnett-p40]

Before I could possibly respond to any of these details, I would need to understand what the purpose of this form is. It seems to me that a community effort to create such a form is misplaced. Rather, whoever really needs the information should be specifying what is needed.

In my area, all such requests go through the FM group, and they need only a tiny fraction of the information you are suggesting. The proposed form suggests that the information will go to Xilec; if so, then shouldn't Xilec be creating the form?

Alan,

Thanks for your input

Purpose is to have local telephone service installed and that the billing for service is made automatically and if your local FM group does not handle new telephone service request

The reason for the community effort is to address any needs that may have been overlooked and this is a joint effort with headquarters and their management company