Updating LDS Account Information

Discussions about the Online Donation system.
jarednchrissy2
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Joined: Sun Oct 08, 2017 7:58 pm

Re: Updating LDS Account Information

Postby jarednchrissy2 » Thu Oct 11, 2018 4:22 pm

Thank you. Still not working. Maybe I try SLC.

cmmingsc1
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Re: Updating LDS Account Information

Postby cmmingsc1 » Mon Oct 22, 2018 4:40 pm

How to reset obsolete email address for password recovery? The password link is being sent to an outdated email address.

Ellie2008
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Joined: Thu Dec 20, 2018 10:33 pm

Re: Updating LDS Account Information

Postby Ellie2008 » Thu Dec 20, 2018 10:53 pm

I cannot find a place to say I am a member of the chutch

russellhltn
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Re: Updating LDS Account Information

Postby russellhltn » Fri Dec 21, 2018 1:06 am

Ellie2008 wrote:I cannot find a place to say I am a member of the chutch


Try this link: https://account.lds.org/membership

You will need your Membership Record Number (MRN).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

donlee0938
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Joined: Thu Jan 18, 2018 8:46 am

Re: Updating LDS Account Information

Postby donlee0938 » Thu Dec 27, 2018 7:04 am

I try to update my account information, but it insists on sending a text message to an invalid phone number. How do I get past this??????

russellhltn
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Location: U.S.

Re: Updating LDS Account Information

Postby russellhltn » Thu Dec 27, 2018 12:04 pm

donlee0938 wrote:I try to update my account information, but it insists on sending a text message to an invalid phone number. How do I get past this??????

You may want to tray and update your phone number in the directory. Failing that, ask your ward membership clerk to update it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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Mikerowaved
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Re: Updating LDS Account Information

Postby Mikerowaved » Thu Dec 27, 2018 7:42 pm

russellhltn wrote:You may want to tray and update your phone number in the directory.

I don't think that would work as it would circumvent the 2-step authentication process.

Ask your ward clerk how to contact the Global Service Center. They have the means to fix your problem.
So we can better help you, please edit your Profile to include your general location.

jvergoz
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Joined: Sat Jan 26, 2019 4:01 am

Re: Updating LDS Account Information

Postby jvergoz » Sat Jan 26, 2019 4:24 am

The problem is that it is asking for a two way to sin in and since I no longer have that phone number I cannot sign in. I have changed my phone number on the member list from the ward but that does not update the mylds account.
I have sent a message to the head quarters but it comes back and tells me to go into the account and change my number!!

rmrichesjr
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Location: Dundee, Oregon

Re: Updating LDS Account Information

Postby rmrichesjr » Sat Jan 26, 2019 5:51 pm

jvergoz wrote:The problem is that it is asking for a two way to sin in and since I no longer have that phone number I cannot sign in. I have changed my phone number on the member list from the ward but that does not update the mylds account.
I have sent a message to the head quarters but it comes back and tells me to go into the account and change my number!!


In that case, the suggestion in the previous post sounds applicable:

Mikerowaved wrote:...

Ask your ward clerk how to contact the Global Service Center. They have the means to fix your problem.

briggs031
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Posts: 1
Joined: Tue May 14, 2019 8:39 am

Re: Updating LDS Account Information

Postby briggs031 » Tue May 14, 2019 8:43 am

I went in to update my phone number but when it says it will sent me a text for verification and to enter the code I do not get a text to that number? So how do I change my number


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