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Re: Updating LDS Account Information

Posted: Thu Oct 11, 2018 4:22 pm
by jarednchrissy2
Thank you. Still not working. Maybe I try SLC.

Re: Updating LDS Account Information

Posted: Mon Oct 22, 2018 4:40 pm
by cmmingsc1
How to reset obsolete email address for password recovery? The password link is being sent to an outdated email address.

Re: Updating LDS Account Information

Posted: Thu Dec 20, 2018 10:53 pm
by Ellie2008
I cannot find a place to say I am a member of the chutch

Re: Updating LDS Account Information

Posted: Fri Dec 21, 2018 1:06 am
by russellhltn
Ellie2008 wrote:I cannot find a place to say I am a member of the chutch


Try this link: https://account.lds.org/membership

You will need your Membership Record Number (MRN).

Re: Updating LDS Account Information

Posted: Thu Dec 27, 2018 7:04 am
by donlee0938
I try to update my account information, but it insists on sending a text message to an invalid phone number. How do I get past this??????

Re: Updating LDS Account Information

Posted: Thu Dec 27, 2018 12:04 pm
by russellhltn
donlee0938 wrote:I try to update my account information, but it insists on sending a text message to an invalid phone number. How do I get past this??????

You may want to tray and update your phone number in the directory. Failing that, ask your ward membership clerk to update it.

Re: Updating LDS Account Information

Posted: Thu Dec 27, 2018 7:42 pm
by Mikerowaved
russellhltn wrote:You may want to tray and update your phone number in the directory.

I don't think that would work as it would circumvent the 2-step authentication process.

Ask your ward clerk how to contact the Global Service Center. They have the means to fix your problem.

Re: Updating LDS Account Information

Posted: Sat Jan 26, 2019 4:24 am
by jvergoz
The problem is that it is asking for a two way to sin in and since I no longer have that phone number I cannot sign in. I have changed my phone number on the member list from the ward but that does not update the mylds account.
I have sent a message to the head quarters but it comes back and tells me to go into the account and change my number!!

Re: Updating LDS Account Information

Posted: Sat Jan 26, 2019 5:51 pm
by rmrichesjr
jvergoz wrote:The problem is that it is asking for a two way to sin in and since I no longer have that phone number I cannot sign in. I have changed my phone number on the member list from the ward but that does not update the mylds account.
I have sent a message to the head quarters but it comes back and tells me to go into the account and change my number!!


In that case, the suggestion in the previous post sounds applicable:

Mikerowaved wrote:...

Ask your ward clerk how to contact the Global Service Center. They have the means to fix your problem.

Re: Updating LDS Account Information

Posted: Tue May 14, 2019 8:43 am
by briggs031
I went in to update my phone number but when it says it will sent me a text for verification and to enter the code I do not get a text to that number? So how do I change my number