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Re: Updating LDS Account Information

Posted: Wed Sep 18, 2019 6:46 am
by Elko
I can't receive verification code from the phone number I submitted. I also want to change my username to OkorieE instead of Elko Please kindly effect the change or guide me on how to do it.
Thanks
Bishop Elekwa Okorie

Re: Updating LDS Account Information

Posted: Wed Sep 18, 2019 10:17 am
by russellhltn
Elko wrote:I can't receive verification code from the phone number I submitted.

As bishop, I'd suggest you contact support.

Elko wrote:I also want to change my username to OkorieE instead of Elko Please kindly effect the change or guide me on how to do it.

https://account.churchofjesuschrist.org ... nformation

Re: Updating LDS Account Information

Posted: Thu Sep 19, 2019 10:50 pm
by jerbarb
As the result of Boundary realignment my record has been moved to a newly formed ward. However, when I login to Leader and Clerk Resources it still reflects my callings in the previous ward and shows that I am still in the old ward. I know that my record is in the new ward because I can see it in LDS Tools. What do I need to do to correctly login in to LCR in my new ward?

Re: Updating LDS Account Information

Posted: Fri Sep 20, 2019 5:32 am
by eblood66
jerbarb wrote:As the result of Boundary realignment my record has been moved to a newly formed ward. However, when I login to Leader and Clerk Resources it still reflects my callings in the previous ward and shows that I am still in the old ward. I know that my record is in the new ward because I can see it in LDS Tools. What do I need to do to correctly login in to LCR in my new ward?

I would guess that for some reason it didn't automatically release you from your calling(s) in the old ward. If you have a calling in the new ward which gives you access to LCR then that calling should should show up in the drop down of callings to the left of the stake name across the top. Selecting it should switch LCR to show your new ward.

As soon as the old ward releases you from that calling or callings then you should only have your current ward callings. If you don't have a calling with access to LCR in the new ward then you will lose access to LCR when you are released from the other callings.

Re: Updating LDS Account Information

Posted: Fri Sep 20, 2019 9:49 am
by jonesrk
jerbarb wrote:As the result of Boundary realignment my record has been moved to a newly formed ward. However, when I login to Leader and Clerk Resources it still reflects my callings in the previous ward and shows that I am still in the old ward. I know that my record is in the new ward because I can see it in LDS Tools. What do I need to do to correctly login in to LCR in my new ward?

The system for permissions that LCR uses take up to 24 hours to sync up so the changes had been made (if you had looked for your membership record it would have been in your new ward), but the permissions part didn't have the new calling information.

Re: Updating LDS Account Information

Posted: Tue Jan 07, 2020 1:59 am
by failaugatoal
Please I want to open my lds account

Re: Updating LDS Account Information

Posted: Tue Jan 07, 2020 6:49 pm
by rmrichesjr
failaugatoal wrote:Please I want to open my lds account


This is a user-to-user discussion forum. Please ask your ward clerk for help for whatever specific difficulties you're having. In the meantime, the announcement thread in the Church Account forum has solutions for many of the most common problems. You might find a solution there: https://tech.churchofjesuschrist.org/fo ... 92&t=30383

Re: Updating LDS Account Information

Posted: Tue Jan 07, 2020 6:57 pm
by russellhltn
failaugatoal wrote:Please I want to open my lds account

The account you're using is already a Church account and you're showing as a member.