Discussions about the Online Donation system.
Just an update: I could not see the Donor Statements link. I was using the latest version of firefox. Doesn't work on firefox apparently. Works on Chrome. It looks like the 2018 tax statement isn't available yet.
dukevida wrote:Doesn't work on firefox apparently.
Worked just fine on Firefox for me just a few moments ago. The 2018 statement is not yet there, but the earlier 10 years are.
I know sometimes sites are funky because of the browser, but I believe many times it is simply because of the way a complicated page loads, no matter what the browser.
acadac wrote:I am using the Safari browser on my iPad and the Tax Statement is NOT visible.
Try clearing your LDS.org related cookies and your cache. That seems to have solved the problem for most. If it does not, try to access the site using the incognito or equivalent setting in your browser, or if that does not work, try with a different browser.
sweetie1586 wrote:I received an email of my year end 2018 tithing. When I clicked into my account it says I paid nothing! Thank goodness I printed out my receipts when donating. How do I get my 2018 official donation for my taxes? Who can I contact?????
That would indicate that for some reason your donation wasn't linked to your Membership Record Number (MRN).
As for how to get a official statement, it depends on how you donated. If you gave to the ward in person, then you need to contact the ward(s) involved. If you did it on-line, then you need to use the same login as you used to do the donation.
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