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Changing bank accounts for donations.

Posted: Mon Oct 01, 2018 10:18 am
by WARDRICHARDLAWRENCE
I would like to change from one bank to another bank and when I get to the part that says" Click on last line" the last line is "CANCEL" and it cancels everything I have put in.
Richard Ward Ph. 623-707-9587

Re: Changing bank accounts for donations.

Posted: Mon Oct 01, 2018 11:10 am
by jdlessley
Editing the banks and accounts for donations is done through the "Donations" application. Once there, select "Settings" on the left side of the page. Then scroll down to the "Donation Accounts" section to edit your accounts. Before deleting an account you should click the blue "Add Donation Account" button and complete the new account information. You can then add more accounts or delete accounts. Delete an account by clicking the trash can icon in the top right of the account name box.

If there is more than one account you can select an account to be the default account.

Re: Changing bank accounts for donations.

Posted: Fri May 24, 2019 10:25 am
by yvette0817
I have tried to delete a donation account and it keeps telling me I can't because a donation is being processed . I don't have any being processed. All have been completed.

Re: Changing bank accounts for donations.

Posted: Mon Jun 17, 2019 8:54 am
by Sparky_mcsparky
I am having the same issue. I can not change my back account because it says to "click the last line" to activate the check box but when I click the last line of the "fine print" nothing happens. Is there a solution to this? I may just have to return to paying by cheque until this gets resolved.
The pic below is the bottom but I can't click anything on that last line to enable the check box. Any ideas?

[img]
Screen%20Shot%202019-06-17%20at%208.46.51%20AM.png
[/img]

Re: Changing bank accounts for donations.

Posted: Mon Jun 17, 2019 9:52 am
by danpass
Sparky_mcsparky wrote:I am having the same issue. I can not change my back account because it says to "click the last line" to activate the check box but when I click the last line of the "fine print" nothing happens. Is there a solution to this? I may just have to return to paying by cheque until this gets resolved.
The pic below is the bottom but I can't click anything on that last line to enable the check box. Any ideas?

[img]Screen%20Shot%202019-06-17%20at%208.46.51%20AM.png[/img]


Have you tried it from another browser of device? Perhaps a browser extension/add-on is interfering. I use Privacy Badger in Firefox. Occasionally, I have had similar problems on some sites and disabling this extension for the site allows it to function correctly.

Re: Changing bank accounts for donations.

Posted: Mon Jun 17, 2019 10:12 am
by russellhltn
I'm seeing the same thing. I'd use the feedback link to report it.

Re: Changing bank accounts for donations.

Posted: Mon Jun 17, 2019 10:16 am
by Sparky_mcsparky
I have tried in safari, chrome, and firefox. All are the same. Clicking the last line does nothing to activate the checkbox.