can't open tax statement

[russellhltn]

Should I be worried that the donations by my wife are not showing up on my account but hers?

No. If you and your wife check the right options, you'll be able to see each other's donations. But either way, it doesn't change your tithing status. If the bishop asks, just tell him that your wife does all the donations.

[katrell1]

I’m trying to get my official tax statement. I don’t get an error message. It just keeps kicking me back to the sign in page. I re-sign in, and it opens to the donation slip page. Have tried this multiple times with the same result. Please advise.

[russellhltn]

I’m trying to get my official tax statement. I don’t get an error message. It just keeps kicking me back to the sign in page. I re-sign in, and it opens to the donation slip page. Have tried this multiple times with the same result. Please advise.

Try using incognito mode. Church web pages have problems with stale cookies that can manifest itself in strange ways.

[katrell1]

Thanks for mentioning the “stale cookies.” Got me to thinking I should use a different browser altogether. That worked!