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No able to send my donation

Posted: Wed Jan 13, 2021 8:33 pm
by marciogabbai
After describing the donation values and reviewing information, when sending the donation, appears that my donation can not be sent and saved.

I do online donations for more than 4 years.

Someone can help me?

Re: No able to send my donation

Posted: Wed Jan 13, 2021 8:48 pm
by russellhltn
Moderator note: Translation of the error message "There was an error trying to save your donation."

Have you tried submitting on a different day? The servers might have been down at that time.

Before doing another submission, check the history to make sure the prior attempt actually failed.