Single email address for multiple virtual meeting accounts

Using Google Meet, Zoom, etc.)
mwormsby
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Re: Single email address for multiple virtual meeting accounts

Postby mwormsby » Wed Jan 13, 2021 9:36 pm

Perfect, it worked so easy too. Thanks for the help

mwormsby
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Re: Single email address for multiple virtual meeting accounts

Postby mwormsby » Wed Jan 13, 2021 9:37 pm

Perfect thank you!! I did it and it was simple.

brunoaugustomaciasdiaz
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Re: Single email address for multiple virtual meeting accounts

Postby brunoaugustomaciasdiaz » Thu Jan 14, 2021 5:09 am

What about changing the email for the ward in the settings? Can You do it whithout using the task-specific feature? Ir doesn't work any kind of jerarchy?

russellhltn
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Re: Single email address for multiple virtual meeting accounts

Postby russellhltn » Thu Jan 14, 2021 11:11 am

brunoaugustomaciasdiaz wrote:What about changing the email for the ward in the settings?

Not advised. It will likely lead to breaking the licensing and other problems.

I'm sure at some point that will be need to be done, but we'll have to wait for a process to be worked out.
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bcleavitt
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Re: Single email address for multiple virtual meeting accounts

Postby bcleavitt » Sun Jan 17, 2021 6:32 pm

No need to delete the Zoom account that has had its password changed. Go to Zoom and enter the account name and then click on forgot password. It will send an email to the parent Gmail account allowing the password to be reset. Make sure the parent Gmail account has a different password than any of the Stake zoom accounts for security reasons. In my Stake only the Stake clerk and the Technology clerk know this password. Last week our Stake Executive secretary accidently changed the Stake Zoom account password and I was able to reset it and retain all the scheduled meetings on the account.

vicndave
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Re: Single email address for multiple virtual meeting accounts

Postby vicndave » Thu Jan 21, 2021 5:54 pm

What do you mean by parent email? I'm not familiar with the email addresses for our stake's units listed in the email received from hq, which look something like:
<stake>+<unit>@gmail.com

And If I try to log into that email inbox, google tells me:
Couldn't find your Google Account

How do I find out the parent email address, and who can access it to help reset the password?

russellhltn
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Re: Single email address for multiple virtual meeting accounts

Postby russellhltn » Thu Jan 21, 2021 6:38 pm

vicndave wrote:How do I find out the parent email address, and who can access it to help reset the password?


The parent address would be just <stake>@gmail.com. Gmail ignores the + and everything after it.

You'll have to contact who ever set up your Zoom account. Most likely the Stake Technology Specialist.
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Amailei37
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Re: Single email address for multiple virtual meeting accounts

Postby Amailei37 » Sun Jan 24, 2021 12:32 am

As I'm creating a Gmail account for my Stake, it asks me to enter the 'First and Last name' of a person, so what person do I enter for that info? - Since, I have my own personal Gmail under my name, and our Stake President already has his personal Gmail account. (keep in mind, I've yet to find a STS in our stake).

- This purpose of creating the central Gmail for our Stake is to dish out the multiple Zoom accts that the Church has given our stake, yet are still in idle, because of this initial process I'm in.

russellhltn
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Re: Single email address for multiple virtual meeting accounts

Postby russellhltn » Sun Jan 24, 2021 1:12 pm

Amailei37 wrote:As I'm creating a Gmail account for my Stake, it asks me to enter the 'First and Last name' of a person, so what person do I enter for that info?


I don't remember what I put in. Google isn't picky. You could put in "stake tech" and it would be happy.


Amailei37 wrote:(keep in mind, I've yet to find a STS in our stake)

And you'll likely run into another problem. Only the STS has the promise if being able to sign up Zoom accounts, although there have been some reports of the stake clerk being able to get access.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

Amailei37
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Re: Single email address for multiple virtual meeting accounts

Postby Amailei37 » Wed Jan 27, 2021 12:20 am

Thanks Russell.


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