Tech Forum

I can confirm that Notes and Journal functionality is now working. Thanks for getting the issue escalated.

Is this the preferred method for reporting issues?

Yes now it is working for me too! Thanks!

kspickard wrote:I can confirm that Notes and Journal functionality is now working. Thanks for getting the issue escalated.

Thanks for confirming that.

kspickard wrote:Is this the preferred method for reporting issues?

You're welcome and encouraged to discuss issues here, but the official method for reporting issues on LDS.org is the Submit Feedback link. See the topic Reporting issues for more details.

It's working for me now.

Scripture highlighting is working again for me now, and I was also able to sync my iphone successfully. These problems seem to come up periodically. There was once a period of a few days where some of my previous marks at the end of chapters were not showing up and I thought I had lost data, then a few days later it fixed itself. I'm glad I found this forum to be able to report these issues.

It is now all working for me. Thank you!

This issue was fixed last Friday and was the result of a software upgrade. We apologize for any inconvenience this may have caused our users and can assure you there was no loss of data.

Thumbs up for the technicians!

Highlighting appears to be broken again

Is anyone else experiencing this problem?

I just tried on Safari Mac, Firefox Win, and Chrome Win and I can highlight, but it doesn't save. If I come back to the page, it isn't there.

Having the same problem again.