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No audio for online scriptures/general conference

Posted: Fri May 08, 2009 7:35 pm
by KathrynGZ
For the past couple of days I haven't been able to hear audio when I try to listen to online scriptures or general conference talks. Is anyone else having this issue?

I get audio for YouTube videos, the Church music site, and for mp3 files saved to my hard drive. But when I click the Play button on the scripture player, it grays out momentarily, then returns to its original state and doesn't play. When I right-click the download link and open it in QuickTime in a new window, the progress bar indicates the file is playing, but again, there's no audio. When I bring up a general conference video, I can see the picture but hear nothing.

Anyone know what might be wrong?


Posted: Fri May 08, 2009 8:17 pm
by russellhltn
I tried just now. MP3 and video in WMP works for me. Have you tried rebooting? Some code could have gotten hung up and it's only affected a certain codec or something.

Edit: On re-reading I see you're using QuickTime. Yeah, mine seem to hang too. The download itself gets hung.

Thanks for checking

Posted: Sat May 09, 2009 6:13 am
by KathrynGZ

Yep, I've rebooted several times in the last few days. Good question. Also, I tried listening to the online scriptures and a general conference talk again this morning with the same results described above. However, I downloaded an entire general conference talk and was able to play it from my hard drive with no problem--that was in QuickTime, btw.

I get the same result whether I use Firefox or IE, whether I use WMP or QuickTime.

Well, I'm puzzled. If anyone has any additional ideas, please let me know, and if I find a solution I'll post it here.



Posted: Sat May 09, 2009 12:06 pm
by JamesAnderson
I've used Winamp with no problem when playing scripture or conference mp3 files, including the music files included with the last two conferences. Try that, you can download the player at