Church website -- Notes Tool not showing up

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
mevans
Senior Member
Posts: 1738
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Church website -- Notes Tool not showing up

Postby mevans » Tue Jul 02, 2019 7:18 am

I'm happy that worked for you.

I'd also recommend paying attention as to what notes you make with the Android Gospel Library and what notes you make with the online Gospel Library. I've not seen Notes fail like that before--just the Gospel Library content on the web. I wonder if the app version somehow introduced data with which the web version was not compatible. I primarily use the mobile gospel library app to read things, not create content.

I don't know the architecture between the web and mobile Gospel Library apps. For example, do they call different services behind the scenes to do their stuff? I believe the mobile apps sync their changes, so it doesn't have to be a live connection to the church to create notes. Without knowing more, it's a bit difficult to figure out where to look for problems.

ljosbon
New Member
Posts: 20
Joined: Wed Sep 28, 2011 5:43 am

Re: Church website -- Notes Tool not showing up

Postby ljosbon » Wed Jul 03, 2019 6:51 am

Hello @mevans. Thank you for your reply and thoughts.

I can tell you that usually I prefer to use the windows desktop or maybe you could call it web version of the Notes. It is easier to create content that way. I will share that one bug I did notice. If you can call it a bug is that if I create content on the Android Gospel Library version, the formatting is messed up a bit when I reopen the app on the desktop. I will provide an example right here below --

Here is an entry created on the Android as it was later opened on the Desktop version --

Volume VII Journal Entry 70 LJO Personal Gospel Study June 28, 2019

Hymn #310 -- A Key was Turned in Latter Days \=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\=\= pr..pr
Read 2 Nephi 10 with verse 12.
\=\=\=\=\=\=\=\= Tomorrow read 2 Nephi 11.
Read Benson \@ 4 minutes mark.

======= Tomorrow read Next GC talk.

All those character \=\ are inserted. the pr..pr is mine but the \=\= etc. are shown in the entry but was not my original formatting.

Now if I created the content on the desktop version it is clean as in so --

Volume VII Journal Entry 73 -- LJO Personal Gospel Study -- July 1, 2019

Hymn #313 -- God is Love
======================================
pr..pr

Read 2 Nephi 12 with verse 10

================== Tomorrow read 2 Nephi 13.

Read Seeing the Five "A" by Marion D. Hanks


=========== Tomorrow read Hanks talk @ 6 minutes mark.

It seems to have trouble reformatting or converting the ==== symbols and instead places \=\=\=

I don't know if that answers some of your additional queries on the behavior, etc. of the different formats. I have not asked why it does this. I am just happy that it records the entries in some way. It works well for me since I use the entries as sort of a place holder or means for me to keep track of my daily study. I don't necessarily intend to go back over the notes but I do want to keep them and so far this program or application has kept all my notes since December 31, 2010.

Warm regards,
Brother Osbon

mevans
Senior Member
Posts: 1738
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Church website -- Notes Tool not showing up

Postby mevans » Wed Jul 03, 2019 7:39 am

Are you using the Windows 10 Gospel Library app, or logging in to a web browser? I'm not sure of the status of the Gospel Library app, but I think I heard it's not updated too frequently. If that's your behavior on the app, see if it's the same behavior in the web browser. I've never used the Gospel Library desktop app, as my Windows 10 is at work and I can't install it there.

ljosbon
New Member
Posts: 20
Joined: Wed Sep 28, 2011 5:43 am

Re: Church website -- Notes Tool not showing up

Postby ljosbon » Wed Jul 03, 2019 9:35 am

Hello.

I use the web browser. I do not use the Windows 10 Gospel Library App. The only systems I use are -- Web browser at the former lds.org, Android Gospel Library App on my phone and Gospel Library App on an Android tablet.

amberpest
New Member
Posts: 0
Joined: Sun Oct 15, 2017 6:06 pm

Re: Church website -- Notes Tool not showing up

Postby amberpest » Wed Aug 07, 2019 11:30 pm

Hmmm, I just posted a comment, but it's not showing up, so I don't know if it's waiting approval, or just lost. I mentioned that I was having this same problem and had previously come across a link that let me access my notes, and I've just found the link again, so here it is...https://www.lds.org/study-tools/?lang=eng which forwards to https://www.churchofjesuschrist.org/stu ... /?lang=eng

Hopefully it's helpful to someone. :)

russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Church website -- Notes Tool not showing up

Postby russellhltn » Thu Aug 08, 2019 1:13 am

amberpest wrote:Hmmm, I just posted a comment, but it's not showing up, so I don't know if it's waiting approval, or just lost.

The first. But your second post makes the first redundant.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

ljosbon
New Member
Posts: 20
Joined: Wed Sep 28, 2011 5:43 am

Re: Church website -- Notes Tool not showing up

Postby ljosbon » Thu Aug 08, 2019 6:08 am

@amberpest and @russelhtn. Both links go to the old version of Study Notes which still could be useful. Before posting back in June about this problem, I had not know the older version of Study Notes was still available.

I will say, since I received all the helpful feedback from the posts on this thread, I continue to not have any additional problems. When I use the app to create content versus the web, I still have some odd formatting but it is not a problem for me.

Thanks again, everyone.


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