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Scriptures links

Posted: Sat Jun 06, 2020 1:01 pm
by Tiniemarie
I'm probably in wrong spot but new here. I have been using the scriptures online and was able to click on subscripts near hyperlinked words to get Bible verses related to Book of of Mormon...now it kicks me to the front page with President Nelson's picture. Why has it stopped working?

Re: Scriptures links

Posted: Sat Jun 06, 2020 1:55 pm
by scgallafent
[-- Moderator note: Moved from Church Account to Notes and Journal, and Online Scriptures --]

Re: Scriptures links

Posted: Tue Jun 09, 2020 6:36 am
by mevans
Tiniemarie wrote:I'm probably in wrong spot but new here. I have been using the scriptures online and was able to click on subscripts near hyperlinked words to get Bible verses related to Book of of Mormon...now it kicks me to the front page with President Nelson's picture. Why has it stopped working?

Are you possibly telling your browser to open the link in a new tab? It might not be intentional. You might need to check your mouse settings or something like that. If you try to open any of the footnotes in a new tab, you'll end up on the home page. The only time you can open it in a new tab is when you're looking at the link detail showing the actual verse content on the right panel.

Re: Scriptures links

Posted: Tue Jun 09, 2020 11:42 am
by sbradshaw
I was able to reproduce this issue yesterday on a footnote with a highlight over it, but I'm not able to reproduce it today. This morning I cleared my browser cache for ChurchofJesusChrist.org, which may be why it started working – maybe that will fix it for you?

It seems I often have to clear my ChurchofJesusChrist.org cache, which can get frustrating.

Re: Scriptures links

Posted: Tue Jun 09, 2020 1:27 pm
by russellhltn
sbradshaw wrote:It seems I often have to clear my ChurchofJesusChrist.org cache, which can get frustrating.


Today, they seem to have implemented a new login that malfunctions with old ChurchofJesusChrist.org cookies. I had to clear them all to get in here.

Perhaps that will fix this problem as well. It's worth a try.

Re: Scriptures links

Posted: Mon Jun 15, 2020 11:54 am
by petercl
I've been able to listen to the scriptures, using my Mac on Safari, but for some reason the audio doesn't seem to work anymore on the scriptures. Audio seems to work all right on all the other video and audio files. Firefox seems to be working all right, but Safari isn't. Has anyone had this problem with their Apple browser? If so what did you do to get it working again.

Re: Scriptures links

Posted: Mon Jun 15, 2020 12:09 pm
by sbradshaw
petercl wrote:I've been able to listen to the scriptures, using my Mac on Safari, but for some reason the audio doesn't seem to work anymore on the scriptures. Audio seems to work all right on all the other video and audio files. Firefox seems to be working all right, but Safari isn't. Has anyone had this problem with their Apple browser? If so what did you do to get it working again.

I mainly use Safari on my Mac. I went to 1 Nephi 3 in the browser and didn't have any trouble opening the audio player or starting to listen to the chapter. What are the symptoms – are you able to bring up the audio player? Or does the audio button not appear at all? Does it let you press Play, then there's no sound? Does the scrubber that shows audio progress advance, but no sound? Or does the scrubber not advance at all?