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Highlighting scriptures not working

Posted: Wed Nov 18, 2020 5:33 pm
by musicrocksgbv
Reading in the D&C for a class, whenever I try to highlight text in the lower part of the sections on the webpage (not mobile), it loads the screen to look like it has no text, just the header and footer of the website. This has been going for a few weeks now.

See attachment for example.

Re: Highlighting scriptures not working

Posted: Wed Nov 18, 2020 6:20 pm
by jdlessley
I am not seeing the issue on my Windows 10 computer using the Firefox web browser. Could you provide some information about your operating system and the browser you are using? You may also want to use the Feedback link found in the footer of the page to get the issue to the development team.

Re: Highlighting scriptures not working

Posted: Wed Nov 18, 2020 6:34 pm
by musicrocksgbv
Using Google Chrome (86.0.4240.193) and on Windows 10 Home OS.

Re: Highlighting scriptures not working

Posted: Wed Nov 18, 2020 7:17 pm
by jdlessley
I tried Chrome and didn't have any issues.

Based on that I recommend clearing your browser cache and cookies and try again. You may also have some add-ons that may be contributing to the issue. Try disabling them all, try again, and see what happens. Then enable each add-on one by one while trying to replicate the issue after each one is enabled.

Re: Highlighting scriptures not working

Posted: Thu Nov 19, 2020 8:06 am
by mstauff
This was being discussed in another thread as well. I reported it and the response was it is a known issue and it's scheduled to be fixed, but no timetable. For me it was completely reproducible if I scroll all the way to the bottom of the page and then highlight anything. As a workaround I found scrolling back up (doesn't have to be much, just as long as you're not completely at the bottom - you can usually still see all the text) allowed me to select w/o blanking out the screen.