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Can't copy/paste new.lds.org documents in Chrome

Posted: Mon Sep 27, 2010 1:43 pm
by dltayman
Using Chrome, I am unable to select text in the scriptures, conference, or other 'study library'-ready documents on new.lds.org - I end up having to go back over to the old lds.org to select text to copy and paste.

Anyone else using Chrome encounter this?

Posted: Mon Sep 27, 2010 3:11 pm
by aebrown
dltayman wrote:Using Chrome, I am unable to select text in the scriptures, conference, or other 'study library'-ready documents on new.lds.org - I end up having to go back over to the old lds.org to select text to copy and paste.

Anyone else using Chrome encounter this?


No. I have no problems selecting text from conference or scriptures using Chrome. I select text by dragging my mouse across the text. Then I can copy by using Ctrl+C or by right clicking and choosing Copy. The text goes in the clipboard and can be pasted in any other application.

I'm using Chrome 6.0.472.63, which is up to date.

Posted: Mon Sep 27, 2010 3:21 pm
by ajames
I, too, am using version 6.0.472.63 and am having the same results Alan_Brown noted.

Posted: Mon Sep 27, 2010 5:47 pm
by dltayman
I can't click anywhere inside the text to begin. I would need to click outside of the text, and then drag down.

For example, on this page, if I click on the word 'marriage', and drag, nothing happens. However, if I go outside the margins and click and drag, then it begins to select the whole block - but not starting at the word I want.

clicking anywhere on the main text just brings up the scripture-study tool-bar in the margin.

Posted: Mon Sep 27, 2010 6:02 pm
by aebrown
dltayman wrote:I can't click anywhere inside the text to begin. I would need to click outside of the text, and then drag down.

For example, on this page, if I click on the word 'marriage', and drag, nothing happens. However, if I go outside the margins and click and drag, then it begins to select the whole block - but not starting at the word I want.

clicking anywhere on the main text just brings up the scripture-study tool-bar in the margin.


I persisted in trying long enough to see what you are talking about. The key point (besides using the Chrome browser) is that you have to be signed in.

When you are signed in, the problem appears. It's not quite true that you can't click inside the text, but that's pretty close. If you drag along the empty space between verses, it will start selecting text in the first line of a verse. But you can't select anywhere but in the first line by doing this trick.

In any case, it's pretty much unusable for selecting specific text when you're logged in. And of course, the Study Notebook is really only useful when you are signed in.

It definitely looks like a bug -- I'd recommend that you report it using the Feedback link (and mention the details above so that it will be easier for the developers to reproduce the problem).

If you're just trying to copy and paste, then you should logout first, and then you should have no problems.