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My Study Notebook Coming Up Blank

Posted: Tue Oct 18, 2011 6:28 pm
by tcdraper
I created a journal entry yesterday and clicked the "Save" button. It took forever to save, and finally I just closed the tab.

Now, when I try to access my study notebook, it comes up with the default welcome page and tells me how to start using it.

All of my annotations/tags are still intact when I view the scriptures online as well as on my iPod via the Gospel Library App. The only problem is that I can't view everything together in the "My Study Notebook" section.

I attached a screenshot of what I see when I click on the My Study Notebook.
Screen Shot 2011-10-18 at 9.27.23 PM.jpg
Screen Shot 2011-10-18 at 9.27.23 PM.jpg (18.85 KiB) Viewed 414 times

I have tried accessing it in Firefox, Chrome, and Safari and the same "Welcome" page comes up as if I am a new user who has never marked anything...

Does anyone have any idea how to fix this? Thanks!

Posted: Sat Oct 22, 2011 2:20 pm
by tcdraper
I ended up trying it on our old Windows XP machine and "My Study Notebook" does come up in Internet Explorer normally, but it comes up the same in Chrome on Win XP as it does on our Mac.

Any thoughts on why it is only showing up in Internet Explorer and not FF, Chrome, and Safari?