natrx wrote:We have a situation right now where a sister is showing up as herself and in the husbands spot on the LUWS. The husband was recently called as 2nd counselor in stake YMs but when we try to add him to the Stake Leadership, her name comes up. In MLS, everything is correct. I called tech support and they said it's probably because she set up the login account using her name but her husband's info.
When you assign people to leadership positions on the LUWS, you are choosing their name as it appears on their membership record. It has nothing to do with whether that person has ever registered to login to the LUWS, or registered with someone else's info. So you should be able to pick the brother just fine (which it sounds like you have done).
But then what appears in the leadership directory is the preferred name associated with that membership record number. It sounds like you have a case where John Doe's membership record number is associated in LUWS with Jane Doe's login name, preferred name, and e-mail address. So you would pick John Doe for the YM leadership position and have Jane Doe's name appear. It would also mean that any e-mail sent to John via LUWS would actually go to Jane.
The solution, of course, is to have Jane Doe login, and change her preferred name to be John, and specify John's e-mail address for this account, which is truly John's since it is tied to his record number. John should then set the password on that account to be one he is familiar with. Then Jane should use her membership record number and confirmation date to create a new login account that would be for her and have her preferred name and e-mail address.
The one remaining problem is that she may have picked a login name for his record number that is related to her (maybe Jane_Doe, for example). That would mean that John would have to login as Jane_Doe for the rest of his life. There is presently no way for a user to change the login name. A stake administrator can beg the Church's LUWS support people to make a change, if you can make a good argument. But first you should do all the above steps so that it is all sorted out except for the husband's login name.
I do hear rumblings that the upcoming upgrade to LUWS will be using the new LDS Account
login credentials. If so, it may not be worth worrying about at this point, as all LUWS users would have to get new login names anyway. But this last paragraph is rumor and supposition on my part.