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Unable to send updated quarterly budget allocations to Salt Lake

Posted: Sun Aug 05, 2012 1:16 pm
by jackw9862
Despite several calls for help to Salt Lake we have been unable to resolve an issue with quarterly budget allocations to the units. We are able to update them in MLS and save them in MLS. When we try to transmit them to Salt Lake we get an error message. This has gone on for several months.

It may not be relevant, but our stake MLS has two units; the regular stake unit and a second unit for the regional Girls' Camp.

Has anyone one had a similar experience, and if so, how did you resolve it?

Thanks

Posted: Sun Aug 05, 2012 3:22 pm
by russellhltn
One thing you can try to do is a backup and restore. That forces MLS to rebuild the index internal to the data file.

Otherwise, I think you'll have to continue to work with SLC. If you encounter any resistance, ask for a supervisor.

Posted: Wed Aug 15, 2012 4:14 pm
by jackw9862
Will do. Thanks