Alan_Brown wrote:... what is being discussed is a new feature for MLS whereby as a User is edited, there would be an optional checkbox
Your initial post really didn't tell us that you were two hours away, so we could easily assume you were going to meet the user at the computer. So now that we know that you weren't present, I'll take the bait: How did you get someone into MLS remotely when they had forgotten their password?
I am losing my marbles. I missed the part about the checkbox. Makes sense now, except that I probably would never use it.
And no, I forgot to mention the distance to the branch. I have been dealing with the distances for so long that I forget the next building is 45 minutes away, the stake center is an hour away, and on up to 2 hours. Makes for an interesting operation when CHQ asks us to update 15 computers in a week.
This will no longer work, it seems, with MLS 2.9 but on all of our computers I have had my personal login as the STS equivalent, the stake clerk has had his personal login, and we have had a Stake login. The password for the Stake login is different for each unit, but the stake clerk and I know all of them.
On rare occasions, such as occurred this week, we will give a ward or branch clerk their Stake password so they can solve the problem. Then the stake clerk or I will visit the unit the next Sunday or so and change the password. This saves the unit from having to wait a week or two for one of us to get there.
With the advent of 2.9, it would appear that this aid will no longer be available. They will just have to wait, since neither the clerk no I will give out our own passwords.