Tech Forum

I was going through MLS trying to update callings, but the sister I was entering callings for wasn't showing up in our membership list. I specifically remembered requesting her records into our ward, so I looked in the Leader and Clerk Resources section of lds.org, and there she was on the list. She also shows up on LDSTools, just not in MLS itself. I've tried several times to send/receive changes, but she still isn't showing up in MLS. I've even tried requesting her records within MLS again, but the system won't allow it (the 'Next' button on the summary page is faded out). At this point, I have no idea what my next step(s) should be.

Any help would be greatly appreciated.

Do a Unit Refresh.

jdlundberg wrote:I was going through MLS trying to update callings, but the sister I was entering callings for wasn't showing up in our membership list. I specifically remembered requesting her records into our ward, so I looked in the Leader and Clerk Resources section of lds.org, and there she was on the list. She also shows up on LDSTools, just not in MLS itself. I've tried several times to send/receive changes, but she still isn't showing up in MLS. I've even tried requesting her records within MLS again, but the system won't allow it (the 'Next' button on the summary page is faded out). At this point, I have no idea what my next step(s) should be.

Any help would be greatly appreciated.

A unit data refresh should bring MLS back into sync. After you request the refresh you have to do a send/receive, wait a few hours and then do another send/receive.

Our MLS callings print out is quite different than LDS.org and LDS tools. Sometimes on the MLS print out there are 3 and 4 duplicate callings. LDS. org appears to be much better because we have been making all callings and changes there. LDS Tools is showing a few callings on members that don't show up on MLS or LDS.org. Anyone have any suggestions or have experienced similar issues?

To fix MLS, a unit data refresh might do the trick (see above).
Have you synced LDS Tools recently? What kind of callings are showing up in LDS Tools but not online?
Is your stake on a beta version of Leader and Clerk Resources? (I think there's a bug with the Other Callings section on the LCR beta currently.)