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Discussions around using and interfacing with the Church MLS program.
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jasonhyer
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Joined: Fri Oct 19, 2007 10:15 am
Location: Roy, UT

Do we know sy we got the blank messages?

Postby jasonhyer » Sun Nov 29, 2009 6:53 pm

I am a stake clerk and have several wards complaining about the blank messages. Do we know what caused them and will it happen again?
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lajackson
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Location: US

Postby lajackson » Sun Nov 29, 2009 7:15 pm

jasonhyer wrote:I am a stake clerk and have several wards complaining about the blank messages. Do we know what caused them and will it happen again?


The last time I had a blank message problem (around last Spring), CHQ had to fix the problem for me. They set a file to load from Hq that ran and solved it.
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calebpusey
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Joined: Sun Mar 01, 2009 2:18 pm
Location: Salt Lake City, UT USA

Postby calebpusey » Tue Feb 16, 2010 5:23 pm

You can do the following:

  1. Go to the Inbox
  2. Select the blank message
  3. Press Delete on the keyboard
  4. Go to Deleted Items
  5. Select the blank message again
  6. Press Delete on the keyboard again to empty the messages
This will clear the blank message from the system and clear the Urgent Task.
Caleb
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mkmurray
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Joined: Tue Jan 23, 2007 9:56 pm
Location: Utah
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Postby mkmurray » Tue Feb 16, 2010 7:52 pm

Mine was never caused by a blank message.
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