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MLS Sign In Issues

Posted: Tue Aug 04, 2020 7:30 am
by gibbyh
I'm a ward clerk in a BYUI YSA Ward that was recently called. Bishopric is relatively new as well. The ward clerk before me had all the passwords to MLS and then suddenly passed away, meaning no on in the bishopric has passwords to get into MLS. Then COVID happened and we haven't been allowed on campus until now. We cannot log in. I have never logged in to the Clerk password before. Is there a way to reset it?

Re: MLS Sign In Issues

Posted: Tue Aug 04, 2020 8:07 am
by lajackson
Your bishop may contact the Global Services Department and they will give him a temporary password. Each of you will then be able to update your passwords.

The clerk should not have any password other than his own. In the future, MLS administrators (normally the bishop and clerk) will be able to help other users reset their passwords, if needed.

Re: MLS Sign In Issues

Posted: Sat Aug 08, 2020 1:44 pm
by frasermamaia
faamolemole fia maua se fesoasoani

Re: MLS Sign In Issues

Posted: Sun Sep 20, 2020 5:24 pm
by waynecooke
Above post says "please get help" (Samoan)