We have a member who has a non-member spouse, and their spouse's name is showing in the membership directory on the Members Tools app. It appears like this:
(Last Name), (non-member name) and (member name)
The non-member spouse does not want to be shown on the directory, so it should look like this:
(Last Name), (member name)
How do we resolve this?
Remove a non-member spouse for ward/stake directory
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steveh
- New Member
- Posts: 3
- Joined: Mon Feb 15, 2021 7:52 am
- Location: Arizona
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russellhltn
- Community Administrator
- Posts: 36004
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Remove a non-member spouse for ward/stake directory
You'll need to contact support to have them suppress the non-member record. There's nothing you can do at your end (not unless they divorce and it's final).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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jevon
- New Member
- Posts: 5
- Joined: Sun Dec 06, 2020 12:23 am
Re: Remove a non-member spouse for ward/stake directory
How do you contact support I have a couple issues I have not been able to get resolved and also contacting membership support is difficult is there an email or phone number
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russellhltn
- Community Administrator
- Posts: 36004
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Remove a non-member spouse for ward/stake directory
The link for support is https://lds.service-now.com/gsc?lang=eng
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.