App changes to wife's maiden name when husband is non-member
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suzburton
- New Member
- Posts: 1
- Joined: Mon Jul 19, 2021 12:10 pm
App changes to wife's maiden name when husband is non-member
We have a family in our ward, member wife and non-member husband. For years, the app has listed them under their name (husband's surname). Now, the app is listing them under wife's maiden name and they are really unhappy about this. The underlying church records has the correct family surname for them, just not Member Tools. How can we fix this?
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scgallafent
- Church Employee
- Posts: 3025
- Joined: Mon Feb 09, 2009 4:55 pm
- Location: Riverton, Utah
Re: App changes to wife's maiden name when husband is non-member
Submit feedback using the feedback function in Member Tools. That will get it to the development team so that they can look into it.
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russellhltn
- Community Administrator
- Posts: 34505
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: App changes to wife's maiden name when husband is non-member
Verify the Household name is correct.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.