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mailing labels from custom reports, show head of household

Posted: Thu Apr 29, 2010 11:35 am
by kh_design
Has anybody else had this issue? When printing mailing labels from custom reports, selecting Show Head of Household or selecting Use Uppercase, the labels do not actually print showing Head of Household or in Uppercase. It will show on the screen with Head of Household or in Uppercase, however the actual labels do not print that way.

Posted: Thu Apr 29, 2010 12:08 pm
by aebrown
kh_design wrote:Has anybody else had this issue? When printing mailing labels from custom reports, selecting Show Head of Household or selecting Use Uppercase, the labels do not actually print showing Head of Household or in Uppercase. It will show on the screen with Head of Household or in Uppercase, however the actual labels do not print that way.


Both those options have always worked as expected for me. Is this always the case for you, or does it only happen sometimes?

Always

Posted: Mon May 10, 2010 12:13 pm
by kh_design
Always

Mailing labels from custom reports, if I select Show Head of Household, It will show on the screen with Head of Household, however the actual labels do not print with Head of Household. Mailing labels from other non-custom reports, for example the move-in report, if I select Show Head of Household will print with Head of Household. It is only the custom reports that have this issue.

Uppercase labels do now print correctly from custom reports. Years ago when I was the Stake Finance Clerk I recall uppercase labels from custom reports did not work. Recent testing does now show uppercase labels do now print correctly, however head of household labels from custom reports still do not print.