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MLS mail cannot delete

Posted: Tue Aug 17, 2010 9:15 pm
by jrrobinson
In MLS, I have Urgent Task saying I have new mail. When I go into Mail I see an icon of an unopened envelope, but there is not subject nor a date. I try to click on the icon, I tried to delete, but cannot delete or open it. How can I delete this mail that is not a mail?

Posted: Tue Aug 17, 2010 9:21 pm
by mkmurray
jrrobinson wrote:In MLS, I have Urgent Task saying I have new mail. When I go into Mail I see an icon of an unopened envelope, but there is not subject nor a date. I try to click on the icon, I tried to delete, but cannot delete or open it. How can I delete this mail that is not a mail?

Perhaps this thread would be of help to you? http://tech.lds.org/forum/showthread.php?t=3046

Posted: Tue Aug 17, 2010 9:41 pm
by jrrobinson
Mahalo's (Thank you) MK. I'll try both suggestions given in that mail string to see which one works. I'm headed for the Chapel soon. John

Posted: Wed Aug 18, 2010 8:55 am
by crislapi
Had the same issue. My solution is posted in the link provided by mkmurray.