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Lost MLS Administrator Password

Posted: Thu Nov 04, 2010 2:24 pm
by sean.whittier
We have a situation where the single defined administrator for our FHC system is no longer available to log-in. How can we reset his password or elevate the priveledges of another user to manage MLS?

Any advise would be welcome.

Thanks!

Posted: Thu Nov 04, 2010 4:59 pm
by russellhltn
Call Local Unit Support.

It used to be that they had to require the Bishop to make the call since that was the only person they could verify. But with the CDOL now including clerks, I don't know if that policy has changed.