jdlessley wrote:The custom position review I am referring to is the main menu Organizations > Custom Positions Review selection. This was recommended to be done when the standard positions first became available in MLS. Using that tool you can see the complete list of standard positions in MLS. If you look at that list and the position is not listed, and it should be, then there is a problem with your standard position list for your install.
First, just calling up the Custom Positions Review link does not yield any standard positions at all. At first, we had no custom positions loaded and calling up the Review link just brings up a blank screen.
However, in conjunction with this comment and another thread
, we were able to workaround the problem.
We entered the assistant stake clerks as custom positions, then ran the Custom Positions Review link. Each of the custom positions showed up, and when we clicked on each individual position, we were given the list of matching standard positions, selected the correct position each time, and told MLS to make the switch.
You do have to have a pretty accurate custom position name, of you will not get anything to match it against.
We had to do this for each individual in each position, but the workaround did in fact finally land each one of them in the correct standard calling.
Now, the added benefit of not being able to get through to the help desk to let them know about this workaround is that they may actually get the real problem solved in the meantime. [grin]