Webcast Encoder URL update - Release Notes

Using the Church Webcasting System, YouTube, etc. Including cameras and mixers.
bretbassett
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Webcast Encoder URL update - Release Notes

Postby bretbassett » Thu Feb 18, 2021 9:33 am

On February 17, the church released a new update. This update is designed to simplify the use of encoding devices when holding multiple meetings in the same building on a recurring basis.
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Encoder URL Release Notes.pdf
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chapmanjec
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Re: Webcast Encoder URL update - Release Notes

Postby chapmanjec » Thu Feb 18, 2021 12:03 pm

Hi! It's Wednesday at noon Mountain time. I've tried spinning up a couple sample meetings with these new settings, and my Teradek won't connect. "Address not found." I get similar errors on Teradek's webpage and its front panel display.

From another machine on a totally separate network, ping fails:

MACHINE:~ johnchapman$ ping rtmp://lehiutahgatewaystake2.mhwebcast. ... b2f3d46a1b
ping: cannot resolve rtmp://lehiutahgatewaystake2.mhwebcast. ... b2f3d46a1b: Unknown host

Traceroute, too, because of length I assume:

MACHINE:~ johnchapman$ traceroute rtmp://lehiutahgatewaystake2.mhwebcast. ... b2f3d46a1b
traceroute: hostname "rtmp://lehiutahgatewaystake2.mhw..." is too long

This fails too:

MACHINE:~ johnchapman$ traceroute rtmp://lehiutahgatewaystake2.mhwebcast. ... christ.org
traceroute: unknown host rtmp://lehiutahgatewaystake2.mhwebcast. ... christ.org



Maybe DNS still hasn't propagated?

bartj
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Re: Webcast Encoder URL update - Release Notes

Postby bartj » Thu Feb 18, 2021 2:00 pm

chapmanjec - noon was when we were pushing the new code. Please try again and DM me if you continue to experience problems. At this point everything appears to be working as expected.

studerje
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Re: Webcast Encoder URL update - Release Notes

Postby studerje » Thu Feb 18, 2021 2:45 pm

I am seeing the same thing for Carlsbad California Stake. I am unable to resolve these hostnames:
carlsbadcaliforniastake2.mhwebcast.churchofjesuschrist.org
carlsbadcaliforniastake1.mhwebcast.churchofjesuschrist.org
carlsbadcaliforniastake0.mhwebcast.churchofjesuschrist.org
carlsbadcaliforniastake3.mhwebcast.churchofjesuschrist.org
carlsbadcaliforniastake2.mhwebcast.churchofjesuschrist.org

tmilne
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Re: Webcast Encoder URL update - Release Notes

Postby tmilne » Thu Feb 18, 2021 3:29 pm

Make sure you update the Quick Start Guide and Complete Guide with the new Encoder URL setup options.

And thanks for adding 15 minute increments to the duration of scheduled meetings! This will help.

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Re: Webcast Encoder URL update - Release Notes

Postby lajackson » Thu Feb 18, 2021 4:42 pm

When the ward at the other end of the stake plugs the Teradek encoder in during the preroll period this coming Sunday morning, is it going to work, i.e., autoconfigure as it has been doing for the last several years? Or do I need to travel out there to the stake center and do something first?

daveg123
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Re: Webcast Encoder URL update - Release Notes

Postby daveg123 » Thu Feb 18, 2021 5:42 pm

I tried it earlier, the new encoder setup wasn't working/mapping correctly (as of about 1:00 PM PST), but now (4:30 PM PST) it's working for me...

lajackson
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Re: Webcast Encoder URL update - Release Notes

Postby lajackson » Thu Feb 18, 2021 9:27 pm

On more careful reading of the Release Notes, it says, "There is no change to auto-config functionality. Registered devices currently using auto-config can continue using it." And later it says, Registered devices will automatically be upgraded to an Encoder URL."

This tells me I do not need to do anything with my currently autoconfigured Teradek encoder.

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pete.arnett
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Re: Webcast Encoder URL update - Release Notes

Postby pete.arnett » Fri Feb 19, 2021 6:08 am

We could not reach the servers assigned for webcasting.  
Summary: The commands Tracert and NSlookup can not find the webcast servers.
Servers:
o Teradek VidiU rtmp://MHW-5-155798.eastus.cloudapp.azure.com/169P
o New Encoder URLs  rtmp://boyntonbeachfloridastake1.mhwebc ... t.org/169P

Worked with Athens Georgia Stake (448354), on Thursday pm, 18Feb2021. 
Everything we tried failed to connect to the servers.

Tried our Boynton Beach Florida Stake (2018888) webcast set up for our stake conference this Sunday with the same issue. 
Tested on Thursday pm, 18Feb2021, and Friday am, 19Feb2021.
DNS server:  dsldevice6.attlocal.net  

On Friday am, 19Feb2021, switched to the church's VPN connection, which provides a 10. address, with the same issue.
DNS server:  ns1.ldschurch.org

bartj
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Re: Webcast Encoder URL update - Release Notes

Postby bartj » Fri Feb 19, 2021 6:59 am

lajackson wrote:On more careful reading of the Release Notes, it says, "There is no change to auto-config functionality. Registered devices currently using auto-config can continue using it." And later it says, Registered devices will automatically be upgraded to an Encoder URL."

This tells me I do not need to do anything with my currently autoconfigured Teradek encoder.


Auto-config will work as it has and update encoders using it to the static RTMP information.


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