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No longer use windows media encoder 9?

Posted: Mon Jan 31, 2011 7:53 pm
by ldsrussp
Ok, so I'm trying to install the software on a vista laptop. Windows media encoder 9 is no longer available for download. Hence, I assume that the new free version of "expression encoder" is what we are suppossed to use?

Posted: Mon Jan 31, 2011 8:01 pm
by ldsrussp
I installed expression encoder. Still keeps asking me to download media encoder 9 when I try and launch the meetinghouse webcast software. The link it gives is broken since, as said, Microsoft no longer offers encoder 9 for download. What am I supposed to do?

Posted: Mon Jan 31, 2011 9:46 pm
by Aczlan
Is this a 32 or 64 bit version of Windows? If it is 64 bit, try the link I posted in the thread https://tech.lds.org/forum/showthread.php?6573-Compatibility-with-Windows-7-x64&p=55688&viewfull=1#post55688
If it is 32 bit, PM me your email address. I can probably dig up the 32 bit installer that I downloaded last June and email it to you.

Aaron Z

Posted: Tue Feb 01, 2011 1:17 pm
by ldsrussp
It's definitely 32-bit. I'll send you a pm.

Ok, looks like after searching I could also try what I'm guessing is the beta version that works with expression encoder. First, though I'll try it with WME9 as that seems more likely to be the most stable at the moment. It's probably what is running on the dedicated encoder box we bought nearly 2 years ago.

Posted: Wed Feb 02, 2011 7:37 pm
by ldsrussp
Ok, so the wmencoder9 install you gave me works. However, I'm back to where I was before I deinstalled encoder 9. Basically, when I try to start up the webcast software it tells me I need to apply a patch to wm9 and then has me download it. This patch always fails to install and aborts. Hence, I can't get the software to run.

I then downloaded the new beta. It installs and launches but keeps telling me "login failed" when I use my lds account. Not sure what is up with that. I did see that yet again online they have me listed as just assistant clerk instead of Stake tech specialist. Don't know if that has anything to do with it. It's frustrating as we have changed my calling in MLS as least 5 times and deleted the old tech specialist but it keeps reverting back. Painful.

Posted: Wed Feb 02, 2011 9:57 pm
by Aczlan
ldsrussp wrote:Ok, so the wmencoder9 install you gave me works. However, I'm back to where I was before I deinstalled encoder 9. Basically, when I try to start up the webcast software it tells me I need to apply a patch to wm9 and then has me download it. This patch always fails to install and aborts. Hence, I can't get the software to run.

Have you tried running Window Updates? Given the vagaries of Windows, the patch might work if installed that way.

I then downloaded the new beta. It installs and launches but keeps telling me "login failed" when I use my lds account. Not sure what is up with that. I did see that yet again online they have me listed as just assistant clerk instead of Stake tech specialist. Don't know if that has anything to do with it. It's frustrating as we have changed my calling in MLS as least 5 times and deleted the old tech specialist but it keeps reverting back. Painful.

I cant help you there, we haven't used the beta version and aren't planning to use it until we hear better reports about it. Version 2 has been rock solid for us (knock on wood) under Windows 7 x64 and XP SP3 (x86), so I am following the philosophy that says if it aint broke, don't fix it.

Aaron Z

Posted: Wed Mar 02, 2011 10:37 am
by StevePoulsen
You are correct, Microsoft has discontinued support for Windows Encoder 9, and consequently, the newest communicator software is based around Microsoft’s expressions encoder. So if you are running the older software, it uses Encoder 9, and as long as you were able to download and install it previously, it will continue to work, if however you were not, you will need to get the newest webcast software, and the expressions encoder that goes with it.
You can get the software here:
Expression Encoder 4: http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=75402be0-c603-4998-a79c-becdd197aa79
Webcast Communicator: https://webcast.ldschurch.org/beta/clientdownload/installclient.aspx