IOS Many members and much data not on LDS tools app for IPHONE

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
nicollec
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Posts: 1
Joined: Wed Feb 17, 2021 9:31 am

IOS Many members and much data not on LDS tools app for IPHONE

Postby nicollec » Wed Feb 17, 2021 9:37 am

I have updated and synced today (a Wednesday.)
Half of my ward and stake members are gone from the app and the ministering assignment is missing. I am in a stake calling and should have access to the whole stake, but my ward isn't even correct. It will come up on LDS.ORG but not showing on the tools app.
I need this info daily for my calling.

rmrichesjr
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: IOS Many members and much data not on LDS tools app for IPHONE

Postby rmrichesjr » Wed Feb 17, 2021 10:00 am

Because this is a user-to-user discussion forum, there's no guarantee anyone who can help solve the problem will see this thread. Using the in-app feedback mechanism or the Feedback button/link on a related page on the Church website is likely the quickest way to get official help/support.


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