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Missionary Email System

Posted: Mon Jan 15, 2018 11:45 am
by erickwills
I have tried for 12 hours to send email to a missionary serving in the states. I am not sure about internationally, but none of the email is getting through regardless of what email service I use to send the email to the myldsmail.net recipient.

Re: Missionary Email System

Posted: Tue Jan 23, 2018 5:40 pm
by hubbardn
There are several parents that have missionaries serving in the Frankfurt Germany Mission that have had emails returned this week as un-deliverable.

Re: Missionary Email System

Posted: Sun Feb 17, 2019 7:22 pm
by ahhboo
Today, it appears that none of the missionaries in the Cambodia Phnom Penh mission can access their email accounts. I suspect this is related to the change from myldsmail.net to missionary.org The get the following error message: "Gsuite This service cannot be accessed because your login request contained invalid recipient information. Please log in and try again.
We are unable to process your request at this time, please try again later."

Re: Missionary Email System

Posted: Sun Feb 17, 2019 8:10 pm
by russellhltn
I'd suggest working though the mission to get to tech support. This forum is primarily user-to-user support.

I'll note that Cambodia is "tomorrow" when compared to Salt Lake. That may limit what support may be available "today" (Sunday).

It's also possible that the problem is due to ordination of the cut-over and perhaps everything will resolve itself come Tuesday Cambodia time.

Re: Missionary Email System

Posted: Wed Feb 20, 2019 8:40 am
by sbradshaw
ahhboo wrote:I suspect this is related to the change from myldsmail.net to missionary.org

I haven't heard about this change. If I go to missionary.org, I get a server not found error. Where are you seeing missionary.org?

Re: Missionary Email System

Posted: Wed Feb 20, 2019 8:53 am
by monkeynaleo
All Missionary email accounts are being moved from the domain myldsmail.net to Missionary.org. I do know that the changes have not fully happened, but should be done over the next few days. Also, emails sent to the old myldsmail.net addresses are going to be forwarded to the new address, to help prevent confusion.

-Elder Hyde
Utah Ogden Mission

Re: Missionary Email System

Posted: Wed Feb 20, 2019 10:46 am
by russellhltn
sbradshaw wrote:
ahhboo wrote:If I go to missionary.org, I get a server not found error.


There's no IP assignment for missionary.org (or www.missionary.org). But mail.missionary.org works.

Re: Missionary Email System

Posted: Mon Feb 25, 2019 1:47 am
by shennybaby1
i am trying to log on to mail.missionary.org and all that pops up is a red box in the corner saying " an error has occurred". i have tried going at it from different directions to get on the missionary email, but it comes to that every time. the missionary portal works and the internet, but not the email. it doesn't work trying to go through the myldsmail.net either.

Re: Missionary Email System

Posted: Mon Feb 25, 2019 6:47 am
by scgallafent
There was an error with missionary email this morning. It was resolved about 15 minutes ago.

Re: Missionary Email System

Posted: Mon Nov 25, 2019 11:46 am
by Jrlindo
My son is in the California Newport Beach mission. He got up this morning to send his p-day email and his email has been “disabled”. No other missionaries in his area are experiencing the same problem. How can he get that fixed without losing contacts or emails from the last year?