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Navigation not visible in IE, Edge, Firefox, Chrome

Posted: Tue Oct 30, 2018 3:32 am
by s.sunke
Hi all
In all of my browsers the top-right navigation items (country/language) plus LDS account login are not displayed. Clearing cache does NOT help.
Edge and Chrome screenshots are attached incl. HTML source from chrome.
Brgds
Simon

Re: Navigation not visible in IE, Edge, Firefox, Chrome

Posted: Tue Oct 30, 2018 4:17 am
by Biggles

Re: Navigation not visible in IE, Edge, Firefox, Chrome

Posted: Tue Oct 30, 2018 5:19 am
by email@natealexander.name
Same problem. Can't see any menus. No donations, no LCR, no directory no nothing. I am using firefox browser on linux. Logging in from Texas.

Re: Navigation not visible in IE, Edge, Firefox, Chrome

Posted: Tue Oct 30, 2018 8:19 am
by jdlessley
I just checked and I am not having any issues with Firefox 63.0 (64-bit) or with Chrome 70.0.3538.77 (64-bit) on Windows 10.
Try doing a force refresh with the key combination Ctrl+F5 on Firefox or Chrome for Windows. If that doesn't work then manually clear the cache. There appears to be a new CSS for the home page and old cache does not work for the new CSS page.

Re: Navigation not visible in IE, Edge, Firefox, Chrome

Posted: Tue Oct 30, 2018 2:20 pm
by s.sunke
Thanks!
Problem self-resetted on Firefox and Edge. Ctrl+F5 helped on Chrome. IE11 still not working - but at least for myself not in use anymore ;-)

Re: Navigation not visible in IE, Edge, Firefox, Chrome

Posted: Sun Nov 04, 2018 10:12 pm
by russellhltn
Having the same problem with a clerk machine. No navigation in Edge or IE. Works fine in Chrome. Tried Ctrl-F5 as well as clearing all data - no luck.

Re: Navigation not visible in IE, Edge, Firefox, Chrome

Posted: Mon Nov 05, 2018 9:26 am
by mfmohlma
I had to clear all my lds.org cookies to make it work for my Chrome. Maybe you need to do that for Edge and IE as well.

Re: Navigation not visible in IE, Edge, Firefox, Chrome

Posted: Mon Nov 05, 2018 10:13 am
by russellhltn
mfmohlma wrote:Maybe you need to do that for Edge and IE as well.

I tried that. No go.

Re: Navigation not visible in IE, Edge, Firefox, Chrome

Posted: Sun Dec 23, 2018 11:09 am
by rickk
Was there a resolution to this issue? I am still seeing it on our stake computer using MS Edge. From what I am reading in the several threads, there hasn't been a definitive fix - only a few suggestions to try clearing cache or cookies that may or may not work, so I am hoping perhaps I missed something?

Re: Navigation not visible in IE, Edge, Firefox, Chrome

Posted: Sun Dec 23, 2018 1:33 pm
by russellhltn
rickk wrote:Was there a resolution to this issue?

It seems to have fixed itself on Edge on my home machine. But IE has gone even stranger.

I may have to swing by the ward that had the machine that was affected and see what that's like.