HD Quality Media Downloads are MIA

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crolse
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HD Quality Media Downloads are MIA

#1

Post by crolse »

We used to be able to select the quality (Small, Medium, Large) for downloading media files such as conference talks. These options have recently been removed and now we are given a file that is a bit less than 720p quality. I realize the large 1080p files soak up quite a bit of bandwidth, but I'd still like to be able to download them for lessons etc.

Given the fact that 1080p going on 4k is industry standard now, the 720p artifacts on a higher res display are a distraction from the content of the videos.
Are the HD quality files someplace secret or are they just gone altogether?
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sbradshaw
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Re: HD Quality Media Downloads are MIA

#2

Post by sbradshaw »

Do you have a URL for an example page where you're trying to download the video?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
russellhltn
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Re: HD Quality Media Downloads are MIA

#3

Post by russellhltn »

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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sbradshaw
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Re: HD Quality Media Downloads are MIA

#4

Post by sbradshaw »

I'm not seeing any download links for the video, not even low quality, which isn't the best experience.

It looks like you can download the full session video in various sizes from here:
https://www.churchofjesuschrist.org/gen ... e?lang=eng

You can also download general conference videos (including individual talks) in different sizes here:
https://www.churchofjesuschrist.org/med ... e?lang=eng

I'd recommend sending feedback using the feedback link at the bottom of the page (or left column) on the study page. I agree that as a user I would expect to be able to download videos there.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Imovable101
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Re: HD Quality Media Downloads are MIA

#5

Post by Imovable101 »

sbradshaw wrote:I'm not seeing any download links for the video, not even low quality, which isn't the best experience.

It looks like you can download the full session video in various sizes from here:
https://www.churchofjesuschrist.org/gen ... e?lang=eng

You can also download general conference videos (including individual talks) in different sizes here:
https://www.churchofjesuschrist.org/med ... e?lang=eng

I'd recommend sending feedback using the feedback link at the bottom of the page (or left column) on the study page. I agree that as a user I would expect to be able to download videos there.
Oh man! Thank you for pointing out the media-library link! Looks like this gives the functionality we're missing out on the individual talk pages :) Good point though on utilizing the feedback option.
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