Entire Website Down?

Discuss ideas and suggestions around the Church website.
theotherhoff
New Member
Posts: 1
Joined: Sun Nov 22, 2020 12:45 pm

Entire Website Down?

Postby theotherhoff » Sun Nov 22, 2020 12:47 pm

If you go to thechurchofjesuschriat.org - it says it cannot be found. If you search anything on the main website it says it’s not there?

This is the message:

Page Not Found

We're sorry, but the page you're looking for was not found.

Please check the URL for proper spelling and capitalization. If you're having trouble locating a page on ChurchOfJesusChrist.org, try visiting the ChurchOfJesusChrist.org home page or enter a search term in the field below.



When you “search” it does the same thing.

lajackson
Community Moderators
Posts: 10245
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Entire Website Down?

Postby lajackson » Sun Nov 22, 2020 1:01 pm

Yes, it appears that the main Church website is confused and has lost its way at the moment.

russellhltn
Community Administrator
Posts: 30990
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Entire Website Down?

Postby russellhltn » Sun Nov 22, 2020 1:20 pm

Seems fine to me.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

drepouille
Senior Member
Posts: 2746
Joined: Sun Jul 01, 2007 6:06 pm
Location: Plattsmouth, NE

Re: Entire Website Down?

Postby drepouille » Sun Nov 22, 2020 1:31 pm

thechurchofjesuschriat.org does not exist, because the spelling is incorrect
Dana Repouille, Plattsmouth, Nebraska

davesudweeks
Senior Member
Posts: 2143
Joined: Sun May 09, 2010 9:16 pm
Location: Oklahoma, USA

Re: Entire Website Down?

Postby davesudweeks » Sun Nov 22, 2020 5:04 pm

drepouille wrote:thechurchofjesuschriat.org does not exist, because the spelling is incorrect
That spelling was wrong, but the site was having problems yesterday and today. I could view the site OK as long as I didn't try to log in - when I tried to log in I got a page not found message.

This page still does not load tonight (it was working fine last week and not working after yesterday morning): https://www.churchofjesuschrist.org/dai ... s?lang=eng
Other pages are now appearing to load correctly. I have not tried incognito mode yet - have never needed to in the past, but have read it helps other web issues on occastion.

scgallafent
Church Employee
Church Employee
Posts: 2818
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Entire Website Down?

Postby scgallafent » Mon Nov 23, 2020 9:27 am

There was an issue yesterday.

lajackson
Community Moderators
Posts: 10245
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Entire Website Down?

Postby lajackson » Mon Nov 23, 2020 1:13 pm

scgallafent wrote:There was an issue yesterday.
And it wasn't just the spelling of the URL, either! The problem did seem to go away (mostly) within an hour, for which I am very thankful. (I just had to get at least one of those in for today.)

User avatar
TimRiker
Church Employee
Church Employee
Posts: 277
Joined: Sun Dec 19, 2010 5:16 pm
Location: USA, Utah
Contact:

Re: Entire Website Down?

Postby TimRiker » Sat Dec 05, 2020 7:58 am

There was an outage on the main Church website. The cause is still under investigation. Various pages were occasionally getting an error page. When I was testing, hitting https://www.churchofjesuschrist.org/ would sometimes get an error, and sometimes correctly get a redirect to https://www.churchofjesuschrist.org/?lang=eng where hitting the second link would not get an error.

Refreshing the error page would often get the correct page.

We failed over our load balancing systems and this seemed to clear it up. We failed back to primary and things appeared stable again.

davesudweeks
Senior Member
Posts: 2143
Joined: Sun May 09, 2010 9:16 pm
Location: Oklahoma, USA

Re: Entire Website Down?

Postby davesudweeks » Sat Dec 05, 2020 9:17 am

One page that still has not returned is this one: https://www.churchofjesuschrist.org/dai ... s?lang=eng
I have submitted feedback and they have escalated it.

If I search for "daily messages" (with or without quotes), it appears in the search results, but when I click on the link, I get a page not found error. Refreshing the page makes no difference. Attempting to access it in incognito mode makes no difference. I have tried with Chrome mostly - one attempt with Firefox yielded the same results.

gaylevehar
New Member
Posts: 1
Joined: Sat Dec 05, 2020 5:35 pm

Re: Entire Website Down?

Postby gaylevehar » Sat Dec 05, 2020 5:44 pm

The main website https://www.churchofjesuschrist.org/dai ... s?lang=eng has been down for me since November 20th. I can access a few of the photo links on the front page but nothing else will load. It is frustrating if it just lasts one day, but I have attempted MANY times in the last 3 weeks and just keep getting, "this page isn't working." When trying to submit feedback, the same thing happens. Please fix this soon.


Return to “Main Church Website”

Who is online

Users browsing this forum: No registered users