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Entire Website Down?

Posted: Sun Nov 22, 2020 12:47 pm
by theotherhoff
If you go to thechurchofjesuschriat.org - it says it cannot be found. If you search anything on the main website it says it’s not there?

This is the message:

Page Not Found

We're sorry, but the page you're looking for was not found.

Please check the URL for proper spelling and capitalization. If you're having trouble locating a page on ChurchOfJesusChrist.org, try visiting the ChurchOfJesusChrist.org home page or enter a search term in the field below.



When you “search” it does the same thing.

Re: Entire Website Down?

Posted: Sun Nov 22, 2020 1:01 pm
by lajackson
Yes, it appears that the main Church website is confused and has lost its way at the moment.

Re: Entire Website Down?

Posted: Sun Nov 22, 2020 1:20 pm
by russellhltn
Seems fine to me.

Re: Entire Website Down?

Posted: Sun Nov 22, 2020 1:31 pm
by drepouille
thechurchofjesuschriat.org does not exist, because the spelling is incorrect

Re: Entire Website Down?

Posted: Sun Nov 22, 2020 5:04 pm
by davesudweeks
drepouille wrote:thechurchofjesuschriat.org does not exist, because the spelling is incorrect

That spelling was wrong, but the site was having problems yesterday and today. I could view the site OK as long as I didn't try to log in - when I tried to log in I got a page not found message.

This page still does not load tonight (it was working fine last week and not working after yesterday morning): https://www.churchofjesuschrist.org/dai ... s?lang=eng
Other pages are now appearing to load correctly. I have not tried incognito mode yet - have never needed to in the past, but have read it helps other web issues on occastion.

Re: Entire Website Down?

Posted: Mon Nov 23, 2020 9:27 am
by scgallafent
There was an issue yesterday.

Re: Entire Website Down?

Posted: Mon Nov 23, 2020 1:13 pm
by lajackson
scgallafent wrote:There was an issue yesterday.

And it wasn't just the spelling of the URL, either! The problem did seem to go away (mostly) within an hour, for which I am very thankful. (I just had to get at least one of those in for today.)

Re: Entire Website Down?

Posted: Sat Dec 05, 2020 7:58 am
by TimRiker
There was an outage on the main Church website. The cause is still under investigation. Various pages were occasionally getting an error page. When I was testing, hitting https://www.churchofjesuschrist.org/ would sometimes get an error, and sometimes correctly get a redirect to https://www.churchofjesuschrist.org/?lang=eng where hitting the second link would not get an error.

Refreshing the error page would often get the correct page.

We failed over our load balancing systems and this seemed to clear it up. We failed back to primary and things appeared stable again.

Re: Entire Website Down?

Posted: Sat Dec 05, 2020 9:17 am
by davesudweeks
One page that still has not returned is this one: https://www.churchofjesuschrist.org/dai ... s?lang=eng
I have submitted feedback and they have escalated it.

If I search for "daily messages" (with or without quotes), it appears in the search results, but when I click on the link, I get a page not found error. Refreshing the page makes no difference. Attempting to access it in incognito mode makes no difference. I have tried with Chrome mostly - one attempt with Firefox yielded the same results.

Re: Entire Website Down?

Posted: Sat Dec 05, 2020 5:44 pm
by gaylevehar
The main website https://www.churchofjesuschrist.org/dai ... s?lang=eng has been down for me since November 20th. I can access a few of the photo links on the front page but nothing else will load. It is frustrating if it just lasts one day, but I have attempted MANY times in the last 3 weeks and just keep getting, "this page isn't working." When trying to submit feedback, the same thing happens. Please fix this soon.