I can no longer play music from the Music Library on the Church website from my iPhone or iPad. When I go to the Church website and click on the music library and then Hymns (or Children's Songbook) I get an error message: jPlayer 2.1.0 : id='lds-player' : Error! I can't access they hymns or play them
No solution can be found by jPlayer in this browser. Neither HTML nor Flash can be used
Review the jPlayer options: support and supplied
Context: {solution:'html, flash', supplied:'mp3'}
iOS 14.2.1 in iPhone 12 Pro
iOS 14.1 on iPad Pro
All of this still works on my Windows PC
Can't Access Music From Church Website Music Library with iPad or iPhonete
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Re: Can't Access Music From Church Website Music Library with iPad or iPhonete
I'd try clearing cookies. Church websites seem to have issues with stale cookies and can result in any number of odd symptoms.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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Re: Can't Access Music From Church Website Music Library with iPad or iPhonete
This happens to me in Safari on my Mac. I'm guessing it's something that happens in Safari on all devices. I've reported it, but haven't seen a resolution yet – and it seems to work fine for some users. I'd recommend sending feedback using the Feedback link at the bottom of the music library page.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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Re: Can't Access Music From Church Website Music Library with iPad or iPhonete
Same issue here:
jPlayer 2.1.0 : id='lds-player' : Error!
No solution can be found by jPlayer in this browser. Neither HTML nor Flash can be used.
Review the jPlayer options: support and supplied.
Context: {solution:'html, flash', supplied:'mp3'}
jPlayer 2.1.0 : id='lds-player' : Error!
No solution can be found by jPlayer in this browser. Neither HTML nor Flash can be used.
Review the jPlayer options: support and supplied.
Context: {solution:'html, flash', supplied:'mp3'}
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Re: Can't Access Music From Church Website Music Library with iPad or iPhonete
I found the same thing as sbradshaw that it fails on Safari on a Mac; however, it did work on Chrome, Firefox, Opera, and Edge on a Mac. While waiting for the church to fix the problem, you might try a non-Safari browser on your iOS device to see if it works. Just do a search for other web browsers for iOS.
The church also has a free Sacred Music app for iOS. Have you tried using that app? I believe that will allow you to play music.
The church also has a free Sacred Music app for iOS. Have you tried using that app? I believe that will allow you to play music.