Cannot Access "missionarysupport.churchofjesuschrist.org due to Sign-in Problems

Discuss ideas and suggestions around the Church website.
rup14
New Member
Posts: 1
Joined: Tue Feb 16, 2021 9:16 pm

Cannot Access "missionarysupport.churchofjesuschrist.org due to Sign-in Problems

Post by rup14 »

I went to follow directions for removing the Maas360 Security program the church uses to secure its missionaries' phones by heading to missionarysupport.churchofjesuschrist.org, but upon sign-in, it always takes me to a webpage that says "Logout Successful" and that's it. I also recently attempted heading to the "Contact Us" tab in Leadership Clerk Resources, and it did the same exact thing. Not sure what the problem is, but it seems to be tied to the sign-in/logout functions of the website. If that could quickly be fixed, or if anyone has any solutions to the problem let me know as soon as you can.
You do not have the required permissions to view the files attached to this post.
rmrichesjr
Community Moderators
Posts: 4237
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Cannot Access "missionarysupport.churchofjesuschrist.org due to Sign-in Problems

Post by rmrichesjr »

rup14 wrote:... If that could quickly be fixed, or if anyone has any solutions to the problem let me know as soon as you can.
Please remember this is a user-to-user discussion forum, not an official help request channel. If you are currently a full-time missionary, please contact your mission office. Otherwise, for the quickest official help, please contact your ward clerk. He can arrange contact with the Global Service Center.
russellhltn
Community Administrator
Posts: 35990
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Cannot Access "missionarysupport.churchofjesuschrist.org due to Sign-in Problems

Post by russellhltn »

I'd suggest using incognito mode. Church websites tend to have problems with stale cookies, and it can cause all kinds of problems.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Gideonhen
New Member
Posts: 1
Joined: Thu Mar 20, 2025 6:59 am

Re: Cannot Access "missionarysupport.churchofjesuschrist.org due to Sign-in Problems

Post by Gideonhen »

Hello Madam.

Regarding this issue Brother [removed] received her call to serve in Marshall Islands Kiribati Mission the issue that he face is he forget .

So please can you help to recover the her church account so that he can sign in to her account .
Last edited by russellhltn on Thu Mar 20, 2025 1:49 pm, edited 1 time in total.
Reason: Removed personal information - this is a public forum

Return to “Main Church Website”