churchofjesuschrist.org 431 errors

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kberteaux
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Posts: 1
Joined: Thu Jun 17, 2021 10:08 pm

churchofjesuschrist.org 431 errors

#1

Post by kberteaux »

My temple is moving to phase 3 and I got an email saying I could set up an appointment, but when I log in and click on it, I get a 431 error (headers too big). Address is: https://www.churchofjesuschrist.org/tem ... t?lang=eng

Is this happening for anyone else?

Also, I wanted to submit website feedback, but literally can't because I get a 431 error on that page, too (https://www.churchofjesuschrist.org/fee ... &id=&note=).

Help!
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: churchofjesuschrist.org 431 errors

#2

Post by russellhltn »

Working fine for me. If you continue to have trouble, try incognito mode. Church websites have problems with cookie buildup.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
scgallafent
Church Employee
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Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: churchofjesuschrist.org 431 errors

#3

Post by scgallafent »

431 means you have too many tasty cookies. Follow russellhltn's advice to use incognito mode.
billgerrard
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Posts: 1
Joined: Tue Jul 06, 2021 12:18 pm

Re: churchofjesuschrist.org 431 errors

#4

Post by billgerrard »

I came here because I was getting the 431 errors too. Switching to incognito mode, now the 431 error is gone, but now I get a new error.

A sad document icon and the text : id.churchofjesuschrist.org refused to connect.

I will keep trying.
philreber
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Joined: Fri Jul 23, 2021 12:27 pm

Re: churchofjesuschrist.org 431 errors

#5

Post by philreber »

My Mac computer will not open appointments for phase 3 temple. It says it has a Error 431. How can I fix that?

[Personal information removed - this is a public forum]
Last edited by russellhltn on Fri Jul 23, 2021 1:18 pm, edited 1 time in total.
Reason: Personal information removed - this is a public forum
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sbradshaw
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Re: churchofjesuschrist.org 431 errors

#6

Post by sbradshaw »

You could try signing out, then going directly to the temple ordinance scheduling tool at this URL: tos.churchofjesuschrist.org (it will prompt you to sign in again, and hopefully work).
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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