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LDS Tools in Mexico

Posted: Wed Feb 09, 2011 7:44 am
by tromney12
Does any one know why I do not have access to any of the Tools at LDS.org? In our Stake we have been using the calendar but last week all we get is access denied. Our Stake is in Mexico does that have any thing to do with it? Any Ideas?:confused:

Where in Mexico?

Posted: Wed Feb 09, 2011 11:53 am
by joel
Where are you in Mexico?

It also happend to several members in our stake.

Posted: Thu Feb 10, 2011 3:04 pm
by gmolleda7
We were using the calendar and other leader tools quite fine, until about two weeks ago the system reply with the legend "Access Denied" to any that try to sign in with the LDSAccount; Stake presidency, High counselors, Bishopric members, etc... several members reported the same problem..."Can't get access... Is it maintenance? Do they are changing the way to access the tools?

Regards,
GM

Posted: Thu Feb 10, 2011 7:28 pm
by russellhltn
Those of you in Mexico might want to answer Joel's question. He's in a position to know what is going on.

Same Problem

Posted: Sat Feb 12, 2011 1:04 am
by j.enriquez07
joel wrote:Where are you in Mexico?



I have the same problem, I'm living in Ciudad Obregon Sonora

Same problem here in Tijuana, Mexico

Posted: Sun Feb 20, 2011 11:04 pm
by drjonsanchez
I am wondering when are we getting back LDS tools in Mexico. I don't find any answers on this thread. Or is there another thread where the situation is better explained? We are relying on these tools a lot and we really miss having them available. More info, please!

Listos en Abril

Posted: Wed Feb 23, 2011 3:24 pm
by j.enriquez07
drjonsanchez wrote:I am wondering when are we getting back LDS tools in Mexico. I don't find any answers on this thread. Or is there another thread where the situation is better explained? We are relying on these tools a lot and we really miss having them available. More info, please!



Hable al GSD en Provo Utah, y me comentaron que estan teniendo problemas con el servicio de LDS Tools, por lo que volvera a activarse a principios del Abril de este año

Posted: Wed Feb 23, 2011 3:26 pm
by techgy
jeg09 wrote:Hable al GSD en Provo Utah, y me comentaron que estan teniendo problemas con el servicio de LDS Tools, por lo que volvera a activarse a principios del Abril de este año


Translation by Google: "I spoke to the GSD in Provo Utah, and they told me that they are having problems with the LDS Service Tools, so it becomes active in early April this year.

Posted: Sun Mar 06, 2011 12:47 pm
by drjonsanchez
What is GSD? What does it stand for? Do we know for sure that LDS tools will be up an running this april?

Posted: Sun Mar 06, 2011 12:58 pm
by russellhltn
drjonsanchez wrote:What is GSD? What does it stand for?


Global Service Desk