ordering garments

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keylady19
New Member
Posts: 1
Joined: Mon Sep 26, 2016 3:31 pm

ordering garments

Post by keylady19 »

I can get to my account but not the online store. My membership number is on my account. When I enter the same information that I use to go to my account, trying to get to the online store, it says my information is not accepted. What am I doing wrong?
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TimRiker
Church Employee
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Posts: 325
Joined: Sun Dec 19, 2010 5:16 pm
Location: USA, Utah
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Re: ordering garments

Post by TimRiker »

Can you see your local unit directory?

https://www.lds.org/directory/

After looking at your directory, what happens when you visit the store?

https://store.lds.org/
russellhltn
Community Administrator
Posts: 31130
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: ordering garments

Post by russellhltn »

pikoj wrote:is there an 800 number to contact the online store to track an order since the site is down?
I don't know if there's an 800 number, but the site seems to be up.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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TimRiker
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Joined: Sun Dec 19, 2010 5:16 pm
Location: USA, Utah
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Re: ordering garments

Post by TimRiker »

The store had an outage over the last day or so. It should be back now.
cbglds96
New Member
Posts: 2
Joined: Tue May 22, 2018 9:20 am

Re: ordering garments

Post by cbglds96 »

I tried to log on today to order garments and it just kept loading the page. I was able to log into the main LDS site but it logged me out when I went to the store site.
Is it something that I am doing wrong?
1kayarmstrong
New Member
Posts: 1
Joined: Fri Mar 08, 2019 3:49 pm

Re: ordering garments

Post by 1kayarmstrong »

How do I?
scgallafent
Church Employee
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Posts: 2849
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: ordering garments

Post by scgallafent »

1kayarmstrong wrote:How do I?
store.lds.org
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