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HELP: Quarterly Report 2nd Quarter 2021

Posted: Sun Jul 11, 2021 11:37 am
by ddayley
I submitted my ward's quarterly report today and noticed that the attendance numbers were off. I went and updated the attendance numbers and edited the quarterly report, but the count will not update. Help?

Re: HELP: Quarterly Report 2nd Quarter 2021

Posted: Sun Jul 11, 2021 1:49 pm
by jdlessley
ddayley wrote:I submitted my ward's quarterly report today and noticed that the attendance numbers were off. I went and updated the attendance numbers and edited the quarterly report, but the count will not update. Help?
It takes a while for the Class and Quorum Attendance report changes to get updated into the quarterly report. I'm not sure when it is done; but I think it may be the nightly update when it occurs. If you made updates today then check back tomorrow to see the changes in the quarterly report.

Re: Quarterly Report 2nd Quarter 2021

Posted: Sun Jul 11, 2021 10:09 pm
by donc45
I am updating attendance at sunday meetings, but it is not being saved to the quarterly report. How do I save it?

Re: Quarterly Report 2nd Quarter 2021

Posted: Mon Jul 12, 2021 12:17 am
by jdlessley
Check on it tomorrow. It should be in the quarterly report then.

Re: Quarterly Report 2nd Quarter 2021

Posted: Wed Jul 14, 2021 6:48 am
by rheath
It's not working for me and I've tried two different computers. Keep getting error messages either when I try to save OR submit. Have double and triple checked everything

Re: Quarterly Report 2nd Quarter 2021

Posted: Wed Jul 14, 2021 8:50 am
by jdlessley
Call the Global Service Department (GSD) for support.

Re: Quarterly Report 2nd Quarter 2021

Posted: Wed Jul 14, 2021 12:25 pm
by scgallafent
rheath wrote:It's not working for me and I've tried two different computers. Keep getting error messages either when I try to save OR submit. Have double and triple checked everything
You haven't entered your sacrament meeting attendance.

Re: Quarterly Report 2nd Quarter 2021

Posted: Sat Jul 17, 2021 11:20 pm
by garystroble
In our ward, all the sacrament meeting attendance was entered and the quarterly report was submitted. Now looking tonight, I see the last two Sunday's in June show blanks for attendance both on the web page and the app. I will put the data back in, but this should not be happening, and it worries me about other data being lost. I have submitted feedback.