Cancel or void ACH after cleared (already deposited to bank)

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dukevida
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Cancel or void ACH after cleared (already deposited to bank)

Postby dukevida » Tue Jan 14, 2020 11:24 pm

An ACH has been cleared and needs to be adjusted or voided.
I see there is an "adjust expense" button that can be clicked for this expense even though it has cleared. What would happen if we adjusted it to a lower amount or $0 even though it has cleared (sent to the bank)? Or is there a way to void it or reverse the expense? Preference is to void instead of having the member write a check to the church to reverse it.

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kd7mha
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Joined: Thu Mar 13, 2008 1:27 pm
Location: Logan, Utah

Re: Cancel or void ACH after cleared (already deposited to bank)

Postby kd7mha » Wed Jan 15, 2020 5:12 am

the adjustment only allows you to change categories, the dollar amount must stay the same
there is no way to void an expense that has cleared
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